Passenger Service Agent

5 months ago


Heathrow Villages, United Kingdom Heathrow Personnel Ltd Full time

**NEW POSITION, MUST HAVE PREVIOUS EXPERIENCE**

**We are recruiting for a full time Passenger Service Agent to join a well established Airline at Heathrow Airport, to make sure passengers and their luggage board the plane with a passion for customer services. This is a two year fixed term contract with opportunity to become permanent.**

**Daily duties will include**:

- Checking in passengers
- ensuring all documents are correct and present
- Carry out passenger service duties for both arrival and departure
- Flight handling
- Special services, arrange meet and greet for VIP's
- Checking baggage onto each flight
- Boarding duties
- General customer service
- Host and supervise check in facility and staff
- Monitor flight status and connection flights
- Lost and found enquires, baggage service

**Skills needed**:

- 5 year checkable history / clean DBS check
- Previous passenger service experience advantage
- Japanese language desirable
- Good communication skills
- Flexible with regards to shifts (early/ late shifts) and working weekend
- Welcome tier 5 applicants

**Working hours**:

- **are shifts of lates and earlies weekends. Must be flexible 37.5 hour week.**

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£31,000.00 per hour

**Benefits**:

- Company pension
- Free or subsidised travel

Schedule:

- 8 hour shift

Work Location: In person



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