Station Security Agent

5 months ago

Heathrow, United Kingdom Wilson James Full time

Do you enjoy meeting and greeting people? Do you thrive on providing a first-class customer service, where a simple smile or hello can brighten someone's day? If so - then we are looking for you to join our amazing team based at Heathrow Airport as a Security Agent.

The Heathrow rail team provide security to the Heathrow rail stations. The service covers the operational schedule, 365 days per year and employs a diverse workforce to deliver this service. As a Security Agent, you will be responsible for supporting the Site Manager in aspects of the security operation and are required to protect the customer's property, people and/or assets by providing security services.

The position requires you to have a high level of customer service and communication skills along with a positive attitude.

**Main Duties**:

- Provide security on the Heathrow rail stations
- Conduct a 2-hour security sweep on the stations at the beginning of the shift
- Complete a walk around the station and ensure everything is running smoothly
- Ensure the collection of trolleys from relevant points in the station are placed in required storage areas at the beginning of the shift.
- Manage the station from midnight
- Ensure anyone that is at the station is able to provide an ID pass
- Any suspicious events to be reported to Heathrow Rail Controller
- Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or passengers).
- Check for any unattended items and ensure this is reported
- To ensure that your ID Pass is on display at all times while at work
- Any additional reasonable duties requested by operational management

**What we can offer you**:

- £12.53 per hour
- Full time hours - 4on 2off shift pattern. 35 hours per week.
- Annual leave of 5.6 weeks per year
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- The opportunity to develop your security career with access to training and development programmes
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme

**About Wilson James**:
Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.

Wilson James provides services to some of the world's most iconic brands. We collaborate. We raise standards. We win awards.
We employ more than 5,000 brilliant people across security, construction logistics and aviation services.

We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, please see our website.

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