Quality Administrator

2 weeks ago


St Asaph, United Kingdom Betsi Cadwaladr University Health Board Full time

To provide an accurate, confidential and supportive administration service supporting the corporate Quality Team to develop Health Board quality systems, processes, policies and procedures, to monitor compliance with quality standards and to improve the quality of healthcare for the population of North Wales, in line with the quality agenda for the organisation And Wales.

The post holder will support the delivery of a comprehensive high quality secretarial administrative service in relation to all regulatory activity, such as Healthcare Inspectorate Wales (HIW), Care Inspectorate Wales (CIW), and the Public Services Ombudsman for Wales (PSOW) in relation to the Quality Team objectives and the wider agenda for quality.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The post holder will be a key member of the team providing admin and secretarial support to the the quality agenda eg Health and Social Care -Quality and Engagement - Wales Bill. This will include contributing to key Health Board strategies and annual reporting and monitoring requirements.

The post holder will have good accurate typing skills, will ensure that the speciality maintains efficient filing, recording of information systems and will plan and organise own time.

Collect and collate information as directed by the Business Support Manager from systems eg Datix Cymru, CIVICA (Patient Experience software) and AMaT system (Aidot, Management and Tracking.

Act on own initiative to prioritise and plan own workload to meet service level agreements and key performance indicators and will reflect on and improve own performance, supporting change management and improvements to procedures and service developments

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.



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