Customer Service Assistant
6 months ago
We are currently looking for 2 x Customer Service Assistants to join our busy client in Sturminster Newton.
Experience in a sales office environment would be an advantage but not essential.
The successful applicant will have good computer skills, a good telephone manner and a cheery disposition. In time you will learn a vast amount of product knowledge that will assist with your everyday tasks. An interest in cooking would be a great advantage but is not necessary.
The applicant must be motivated, quick to learn and be able to work at speed and under pressure and be willing to go that extra mile when the need arises.
The Role itself:
- You will be primarily working in our customer service office, under the supervision of our customer service manager and office manager.
- On occasions you will also be required to assist with pricing research and other office duties.
- Other duties at the direction of the Office manager or Company Directors
Hours:
- Normal Opening hours are Week days 8am -5.30pm, Saturday 8am -4.30pm
You will work on a 4 week Rota:
- Week 1: Mon to Fri 8-5.30, Sat 8-4.30 (1 hour for lunch week days, ½ hour Lunch Saturday)
- Week 2: Mon to Fri 8-5.30 (1 hour for lunch)
- Week 3: Mon to Fri 8-5.30, Sat 8-4.30 (1 hour for lunch week days, ½ hour Lunch Saturday)
- Week 4: Mon to Thurs 8-5.30 (1 hour for lunch)
- On average you will be working a 44.38 hours per week.
There may be the opportunity for overtime during busy trading periods
**Job Types**: Full-time, Permanent
**Salary**: £11.00 per hour
**Benefits**:
- Casual dress
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
Application question(s):
- Do you have an interest in cooking?
- Where are you located?
- When are you available to start?
**Experience**:
- customer service: 1 year (preferred)
- incoming calls: 1 year (preferred)
- live chat: 1 year (preferred)
Work Location: In person
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