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Customer Experience Associate
1 month ago
We're looking for a Customer Experience Associate to bring our Coffee Loft to life. In this role, you'll be responsible for creating an exceptional customer experience by delivering outstanding service, preparing high-quality food and beverages, and maintaining a clean and welcoming environment.
Responsibilities:
- Deliver top-notch customer service, responding to customer needs and preferences with a smile.
- Prepare and serve a variety of front-of-house food items, ensuring presentation and quality meet our high standards.
- Prepare all beverages, including teas, coffees, and milkshakes, to meet customer expectations and maintain quality standards.
- Work collaboratively with the kitchen team to provide general support and food preparation during busy periods.
Working Environment: Our Coffee Loft operates from 8 am - 5:30 pm, Monday to Saturday, with opportunities for overtime during busy periods. We offer a supportive and dynamic work environment, where you'll have the chance to develop new skills and grow with our business.
Salary and Benefits: We offer a competitive hourly rate of £9.50, plus a range of benefits, including branded tops, company events, company pension, discounted or free food, employee discount, free parking, on-site parking, and store discount.
