Customer Services Administrator

3 months ago


Larkhall, United Kingdom BOARD24 LTD Full time

Due to ongoing growth we are looking for an experienced Customer Service Administrator to join our sales team on a part time basis (31.25 hours per week).

**What will you get**:

- 25 days holiday plus 8 bank holidays
- Company Pension
- Death in service benefit
- Company sick pay
- Enhanced maternity/paternity/adoption provision
- Employee referral scheme
- Wellness programmes
- Free onsite parking

**What we are looking for**:
You will be a highly driven and customer focused with a strong attention to detail, confident communication skills and the ability to build good working relationships with our highly valued customers. Experience with Microsoft Word and Excel would be a distinct advantage.

**What you’ll be doing**:

- Accurate order input.
- Efficient processing of customer issues and query resolution by liaising with other departments.
- Booking deliveries with customers.
- Effective planning of finished goods to maximise load fill.
- Checking delivery invoices.

Liaise with hauliers for effective transport planning.

**More about us**:
Operating across three locations in England and Scotland, Board24 have been manufacturing corrugated sheet board for over 30 years. Our corrugated board is 100% recyclable, 100% biodegradable and made from 90% recycled or recovered paper ensuring our products are recyclable and sustainable. As an industry-leading sheet board manufacturer, we are always looking for better ways of doing things and lead the way for recycled cardboard innovation.

Our vision is simple: to consistently deliver corrugated sheet-board solutions to suit individual needs, to provide unrivalled customer service and quality, to take care of our people, our customers and our local community.

Part of the Logson Group

**Job Types**: Part-time, Permanent

**Salary**: Up to £22,337.00 per year

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Larkhall: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales office: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: VAC111



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