Fraud Specialist

3 weeks ago


London, United Kingdom Guardian Professional Full time

Based in London, Guardian HR is a growing, forward-looking business that offers its employees career development and a fast-paced, collegial, working environment.

We offer recruitment services designed to meet our client’s business needs. From planning, all the way through to onboarding and induction, we strive to support clients to the whole recruitment process.

We’re looking for a Fraud Specialist for one of the leading companies in the FinTech sector in London
- Provide comprehensive advice and guidance, undertaking and responding to the fraud related queries from internal team
- Experience using Fraud Prevention Technologies
- Must have advanced experience and understanding of acquirer processes and able to demonstrate this from the get-go
- Assist to build the fraud monitoring rules, including recommendations to the scoring scheme to improve fraud detection and potential losses.
- Identifying new methods and business practices to help reduce fraud and chargebacks.
- Assist to define merchant reserves and funding strategies.
- Provide suggestions on fraud risk, merchant risk related products, policies, and processes to improve the operational effectiveness
- Analyse transactions to determine if they qualify for chargeback based on the respective association rules and regulations
- Communicate the status of all disputes to the party that originated the case
- Assist when requested to help define processes and policies for the fraud monitoring and related matters
- Prepare internal and external reports collecting, analysing, and summarising information
- Follow card schemes’ Bulletins and Announcements

**Experience**
At least 3 years of experience as a Fraud & Chargeback Analyst in the banking, payment, or e-Money industries.

**Skills**
- Strong knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
- Excellent knowledge of merchant acquiring industry and Mastercard/Visa/China Union Pay Dispute Regulations,
- Experience within Start Ups or Financial Institutions
- Fraud / chargeback experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud
- Experience in developing systems to automate manual tasks
- Ability to work independently as well as part of a small team

**Requirements**:

- Belief in the organization's mission to end financial exclusion
- Exceptional communication skills and team-oriented attitude
- Ability to demonstrate patience and empathy when communicating with customers and colleagues
- Resourceful, creative, and inquisitive approach to highly complex tasks
- Detail-oriented with good analytical and problem-solving skills
- A highly organised individual
- Ability to work under time pressure and in a fast-paced environmentBased in London, Guardian HR is a growing, forward-looking business that offers its employees career development and a fast-paced, collegial, working environment.We offer recruitment services designed to meet our client’s business needs. From planning, all the way through to onboarding and induction, we strive to support clients to the whole recruitment process.We’re looking for a Fraud Specialist for one of the leading companies in the FinTech sector in London
- Provide comprehensive advice and guidance, undertaking and responding to the fraud related queries from internal teamExperience using Fraud Prevention Technologies
- Must have advanced experience and understanding of acquirer processes and able to demonstrate this from the get-go
- Assist to build the fraud monitoring rules, including recommendations to the scoring scheme to improve fraud detection and potential losses.
- Identifying new methods and business practices to help reduce fraud and chargebacks.
- Assist to define merchant reserves and funding strategies.
- Provide suggestions on fraud risk, merchant risk related products, policies, and processes to improve the operational effectiveness
- Analyse transactions to determine if they qualify for chargeback based on the respective association rules and regulations
- Communicate the status of all disputes to the party that originated the case
- Assist when requested to help define processes and policies for the fraud monitoring and related matters
- Prepare internal and external reports collecting, analysing, and summarising information
- Follow card schemes’ Bulletins and Announcements

**Education Level**
Bachelor’s Degree in the field of Economics/Science/IT or any relevant.

**Experience**
At least 3 years of experience as a Fraud & Chargeback Analyst in the banking, payment, or e-Money industries.

**Skills**
- Strong knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
- Excellent knowledge of merchant acquiring industry and Mastercard/Visa/China Union Pay Dispute Regulations,
- Experience within Start Ups or Financial Institutions
- Fraud / chargeback experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud
- Experience in


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