Information Assistant

5 days ago

Nottingham, United Kingdom Nottingham Trent University Full time

**Think you know libraries? Think again.**:
**Doing things differently.**:
**"We are the service to go to for help, advice and support"**:
**Information Assistant**:
Salary
- £23,809 - £25,426 per annum (pro rata)

Part Time / Permanent

At the heart of Nottingham Trent University, **our libraries inspire and enable independent learning and research**. We actively engage with our customers and make a difference. We create an inspiring physical and on-line environment for learning and research.

We want to make it easy for people to use our libraries and learning resources. And that's where you come in.

We're looking for 3 x **Information Assistants **to join our friendly and welcoming customer service team.

**Post 1**: 35 hours for 52 weeks. Monday-Friday 2pm-9pm during term time (36 weeks) and Monday - Friday 12pm-7pm during summer vacation.

**Post 2**:15 hours for 52 weeks. Thursday and Friday 8.30am-5pm. Plus term time weekends, Saturday 12pm-5pm for 36 weeks and Sunday 11am-7pm for 34 weeks.

**Post 3**:Term time role. Monday and Tuesday 5pm-9pm for 36 weeks and Sunday 11am-7pm for 34 weeks. Plus 8 summer vacation Saturdays 10am-2pm.

**Please state your post preference when applying**

**What you'll be doing**:
This role isn't just checking and sorting books. You'll be an essential support to customers of our libraries and learning resources by providing practical help and guidance. You'll be the go to person for face-to-face, telephone and online enquiries and assistance.

Supporting customers to get on line or how to use software one minute and then identifying and referring specialist enquiries the next. No two days will be the same as you'll work, on a rota basis, completing a variety of tasks.

***What you'll bring**:
You'll bring your excellent customer service skills and ability to work effectively with a wide range of people. If you've got confidence in using IT systems and experience of supporting customers in a busy service environment, then we'd love to hear from you.

**What we offer**:
We can offer you a career with a difference, as together we shape futures, change lives and create the university of the future.

We'll look after you with ongoing support, good development opportunities and a competitive salary that rewards your contribution. We also offer generous holidays, flexible working options, a pension scheme, great facilities and wide range of savings, discounts and benefits.

We offer a range of working patterns and locations and are always looking for new members to join our team. For more details, take a look at the Information Document below.

**Join Us**:

- **Hybrid working**:

- we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
- ** Flexibility** - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- **Salary Sacrifice Retirement Savings Plan** with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with **minimum NTU contributions of 8%.**:

- Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more

**Safe and Inclusive**:
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.

  • Information Assistant

    2 months ago

    Nottingham, United Kingdom Public Sector Resourcing Full time

    The post holder will support the Intelligence function of the Gangmasters and labour Abuse Authority in the processing, recording, triaging, risk assessment, indexing and dissemination of information received from a variety of open and closed sources. In addition, the post holder will be responsible for ensuring that data passed to Intelligence Officers and...

  • Information Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham Trent University Full time

    **Creating Welcoming Spaces for Learning, Teaching and Research.**: **Doing things differently.**: **Information Assistant**: Salary - £23,809 - £25,426 per annum (pro rata) Part Time / Permanent **About the Role**: Libraries and Learning Resources (LLR) provides high quality learning spaces, learning resources, academic skills development, and support...

  • Information Assistant

    4 weeks ago

    Nottingham, United Kingdom Nottingham Trent University Full time

    **Creating Welcoming Spaces for Learning, Teaching and Research.**: **Doing things differently.**: **Information Assistant**: Salary - £23,809 - £25,426 per annum (pro rata) Part Time / Permanent **About the Role**: Libraries and Learning Resources (LLR) provides high quality learning spaces, learning resources, academic skills development, and support...

  • Information Assistant

    3 weeks ago

    Nottingham, United Kingdom Nottingham Trent University Full time

    **Think you know libraries? Think again.**: **Doing things differently.**: **"We are the service to go to for help, advice and support"**: **Information Assistant**: Salary - £23,809 - £25,426 per annum (pro rata) Permanent At the heart of Nottingham Trent University, **our libraries inspire and enable independent learning and research**. We actively...

  • Information Assistant

    2 weeks ago

    Nottingham, United Kingdom Nottingham Trent University Full time

    **Think you know Libraries? Think again.**: **Be part of something bigger.**: **Information Assistant**: **This is a part-time annualised hours contract. Your working pattern will be reviewed annually, and some changes may be made, however, your initial working hours/pattern will be Monday - Thursday 12pm - 5pm. Some weekend, Bank Holiday and University...

  • Information Assistant

    4 weeks ago

    Nottingham, United Kingdom Nottingham Trent University Full time

    **Creating Welcoming Spaces for Learning, Teaching and Research.**: **Doing things differently.**: **Information Assistant**: Salary - £23,809 - £25,426 per annum (pro rata) Part Time / Permanent Clifton Campus **About the Role**: Libraries and Learning Resources (LLR) provides high quality learning spaces, learning resources, academic skills...

  • Information Assistant

    4 weeks ago

    Nottingham, United Kingdom Nottingham Trent University Full time

    **Creating Welcoming Spaces for Learning, Teaching and Research.**: **Doing things differently.**: **Information Assistant**: Salary - £23,809 - £25,426 per annum (pro rata) Part Time / Permanent Clifton Campus **About the Role**: Libraries and Learning Resources (LLR) provides high quality learning spaces, learning resources, academic skills...

  • Information Assistant

    3 weeks ago

    Nottingham, United Kingdom Nottingham Trent University Full time

    Think you know libraries? Think again. Doing things differently. "We are the service to go to for help, advice and support" Information Assistant Salary- £23, - £25, per annum (pro rata) Permanent At the heart of Nottingham Trent University, our libraries inspire and enable independent learning and research . We actively engage...

  • Macmillan Cancer Information Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    To assist the Macmillan Information and Support Service team to provide cancer information and support within the Macmillan Information and Support Centres. To assist the Macmillan Information and Support Service team to deliver in-reach information and support to wards and departments at Nottingham University Hospitals NHS Trust. To assist the Macmillan...

  • Macmillan Cancer Information Assistant

    3 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Are you looking for a rewarding and challenging career? Do you have a positive outlook, professional attitude and are you passionate about delivering compassionate and focused care to people living with cancer? If the answer is yes, then this may be the right job for you. The Macmillan Information and Support Service at Nottingham University Hospitals NHS...

  • Macmillan Cancer Information Assistant

    2 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Are you looking for a rewarding and challenging opportunity? Do you have a positive outlook, professional attitude and are you passionate about delivering compassionate and focused care to people living with cancer? If the answer is yes, then this may be the right secondment for you. The Macmillan Information and Support Service at Nottingham University...

  • Macmillan Cancer Information Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 4 **Main area** - Macmillan Information and Support Service - **Grade** - NHS AfC: Band 4 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (3 x 7.5 hour days to be worked Monday - Friday. Working days to be discussed at Interview.) - **Job ref** - 164-5019029**Site** - Queen's Medical Centre and Nottingham City...

  • Macmillan Cancer Information Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 4 **Main area** - Macmillan Information and Support Service - **Grade** - NHS AfC: Band 4 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (3 x 7.5 hour days to be worked Monday - Friday. Working days to be discussed at Interview.) - **Job ref** - 164-5019029**Site** - Queen's Medical Centre and Nottingham City...

  • Macmillan Cancer Information Assistant

    3 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 4 **Main area** - Macmillan Information and Support Service - **Grade** - Band 4 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (3 x 7.5 hour days to be worked Tuesday, Thursday and Friday) - **Job ref** - 164-5019029-A**Site** - Queen's Medical Centre and Nottingham City Hospital - **Town** - Nottingham - **Salary** -...

  • Macmillan Cancer Information Assistant

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 4 **Main area** - Macmillan Information and Support Service - **Grade** - NHS AfC: Band 4 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (3 x 7.5 hour days to be worked Monday - Friday. Working days to be discussed at Interview.) - **Job ref** - 164-5019029**Site** - Queen's Medical Centre and Nottingham City...

  • Macmillan Cancer Information Assistant

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 4 **Main area** - Macmillan Information and Support Service - **Grade** - NHS AfC: Band 4 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (3 x 7.5 hour days to be worked Monday - Friday. Working days to be discussed at Interview.) - **Job ref** - 164-5019029**Site** - Queen's Medical Centre and Nottingham City...

  • Macmillan Cancer Information Assistant

    3 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 4 **Main area** - Macmillan Information and Support Service - **Grade** - NHS AfC: Band 4 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (3 x 7.5 hour days to be worked Monday - Friday. Working days to be discussed at Interview.) - **Job ref** - 164-5019029-A**Site** - Queen's Medical Centre and Nottingham City...

  • Macmillan Cancer Information Assistant

    2 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 4 **Main area** - Macmillan Information and Support Service - **Grade** - NHS AfC: Band 4 - **Contract** - Permanent - **Hours** - Part time - 22.5 hours per week (3 x 7.5 hour days to be worked Monday - Friday. Working days to be discussed at Interview.) - **Job ref** - 164-5019029**Site** - Queen's Medical Centre and Nottingham City...

  • Macmillan Cancer Information Assistant

    7 days ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 4 **Main area** - Macmillan Information and Support Service **Grade** - Band 4 **Contract** - Permanent **Hours** - Part time - 22.5 hours per week (3 days per week. 8.30am - 4.30pm Monday - Friday. Working days to be discussed at Interview.) **Job ref** - 164-5740908 **Site** - Queen's Medical Centre and Nottingham City Hospital **Town** -...

  • Macmillan Cancer Information Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    **Are you looking for a rewarding and challenging career? Do you have a positive outlook, professional attitude and are you passionate about delivering compassionate and focused care to people living with cancer? If the answer is yes, then this may be the right job for you.** **The Macmillan Information and Support Service at Nottingham University Hospitals...