In-home Customer Advisor

7 days ago

Dundee, United Kingdom Carpetright Full time

**Salaray £18,069 (Guarantee of £25k for the first 3 months) + £26,200 Uncapped Commission + Bonus' + Van**

What is important to you in your next role? Flexibility? Variety? Fun? Competitive rewards?

You can have all of this and more at Carpetright and we'll even provide you with a van

We continue to exceed expectations and grow our business as we strive to remain the leading floor coverings and bed provider in the UK.

Key to our success is our people who are, and always will be the heartbeat of our great company.

We’re looking for an exceptional In-Home Customer Advisor to join the Carpetright family and become part of something special, as we drive forward and look to the future.

**How you’ll play your part**

Your role will be to visit our customers in their homes, measuring up and helping them pick the right flooring as they look to transform their home. If you like variety, autonomy and meeting new people every day, this is the role for you

Confidence is key as you’ll be engaging directly with customers in their homes, interacting with them and helping them make their decisions with a key focus on delivering an exceptional customer experience.

You’ll be part of a fantastic team, working closely with the store advisors and management team to support the sales process.

**What you’ll need**

The key to success in this role is a clear drive and passion for customer service. You’ll need to be meticulous about detail and have an interest in home decor.

We can teach you about our amazing products and services (and how to measure) and provide you with market leading training to help get you up and running. What we’ll need from you is a professional and friendly approach, a good dose of enthusiasm and the ability to build rapport with customers quickly and effectively.

It’s likely that you’ll have worked in a role that involves working outside of the usual workplace (in a customers’ home) and are comfortable working in a target focused environment.

**Other key requirements**:

- A driving licence
- Willingness to be mobile and happy to travel to customers’ homes
- An obsession for attention to detail
- Comfortable with autonomy
- A flexible approach to working hours across the week, including weekends and evenings
- The ability to adapt to working in different environments
- Self-motivated with the ability to use your own initiative
**What’s in it for me?**

Working for Carpetright is like being part of one big family. With market leading training and an attractive salary and commission structure in place, this is a great opportunity to drive your career forward with a fantastic brand.

**Next steps**

We hope to hear from you soon

**Job Types**: Full-time, Permanent

**Salary**: £18,069.00-£26,200.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

**Benefits**:

- Company car
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Store discounts
- Wellness programmes
Schedule:

- Day shift
- Weekend availability
**Experience**:

- Retail Occupations: 2 years (required)
Licence/Certification:

- Driving Licence (required)

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