Individual Rights Specialist

5 months ago

Hatfield, United Kingdom Ocado Group Full time

**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.**

**Why Ocado?**

We've got you covered Embark on a journey of well-being and fulfilment at Ocado Logistics We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey.

**About us**:
Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

**About the role: 6 month Secondment/Fixed Term Contract**

We are seeking a diligent and detail-oriented Individual Rights Administrator to join our team and play a pivotal role in ensuring compliance with data protection regulations and managing individual rights requests. Previous experience of completing Individual Rights requests is preferable but full training will be provided.

**You will be**:
**About you**:

- Ability to analyse complex requests and data.
- Strong process-driven mindset with exceptional attention to detail.
- Knowledge of GDPR legislation, policies, and procedures.
- Effective communication and interpersonal skills, including a professional telephone manner.
- Strong accountability for workload with an honest and transparent work ethic.
- Flexibility and adaptability in handling requests on a case-by-case basis.
- Proactive and capable of working independently.
- Excellent time management skills to prioritise diverse tasks and meet deadlines.
- Demonstrated calm and resilience under pressure, particularly in challenging situations.
- Commitment to delivering outstanding customer service.
- A flexible team player who understands and respects confidentiality expectations.
- Previous experience in general office administration, preferably within an HR or Data Department.
- Proficiency in Microsoft Office suite, Adobe Acrobat, and Google Suite (Intermediate Excel).
- Confidence in using IT systems.

**What we offer you**:
An award winning recognition scheme: We celebrate our people and appreciate the incredible work they do each day. We genuinely care about your well-being, and that's why we have curated a comprehensive range of employee benefits just for you. We continuously review and update our offerings to ensure that we provide the right support to our valued employees. Here's a glimpse of the wealth of benefits we provide:

- Flexible Working: Enjoy the freedom of our 30 days 'working from anywhere in the world' policy, allowing you to achieve a better work-life balance.
- Wellbeing Support: Take advantage of our dedicated apps and Employee Assistance Programme, providing you with the necessary resources and support to enhance your overall well-being.
- Generous Annual Leave: Start with 25 days of annual leave and watch it grow to 27 days after 5 years of service. Additionally, you have the option to purchase additional holiday time to suit your needs.
- Pension Scheme: Plan for a secure future with our Ocado pension scheme, including an option with employer contribution matching of up to 7%.
- Private Medical Insurance: Rest easy knowing that your health is safeguarded with our comprehensive private medical coverage.
- Family-Friendly Policies: We understand the importance of family, which is why we offer 22 weeks of paid maternity leave, adoption leave, shared parental leave and 6 weeks of paid paternity leave once relevant service requirements are met.
- Financial Support: Benefit from our interest-free Train Ticket Loan and participate in our Cycle to Work Scheme, making your commute easier and more affordable.
- Convenient Shuttle Services: Enjoy the convenience of our free shuttle bus services, connecting Hatfield and Welwyn Garden City train stations to our respective offices.
- Sharesave and Buy as You Earn Schemes: Take part in our exciting share schemes, allowing you to share in our success and contribute to your financial future.
- Financial Protection: We offer Income Protection, providing coverage of up to 50% of your salary for 3 years, and Life Assurance, ensuring financial security with coverage of 3 times your annual salary.

At Ocado Logistics, we prioritise your well-being and strive to create an environment where you can thrive both personally and professionally. Join us and unlock the full potential of our exceptional employee benefits. Find out about our employee funded benefit options, using Benefits+ to add bespoke benefits including Dental Insurance, Travel Insurance and much more.

***We're in it together, we are proud of what we do, we can be even better.

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