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Head of Patient Flow

4 months ago

Cambridge, United Kingdom Cambridge University Hospitals Full time

**Main area**
- Corporate - Operations**Grade**
- Band 8c**Contract**
- 12 months (Fixed Term/Secondment for 12 months)**Hours**
- Full time - 37.5 hours per week**Job ref**
- 180-F-225361-RE2**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital - Corporate**Town**
- Cambridge**Salary**
- £70,417 - £81,138 p.a. pro rata**Salary period**
- Yearly**Closing**
- 10/08/2023 23:59Job overview

We are recruiting for a Head of Patient Flow who will work with the Deputy Chief Operating Officer towards over operations and flow throughout the Trust.

This role will be to provide Trust-wide management of the beds and accountability of operational and performance targets in emergency care. You will work with all Divisions and stakeholders for effective bed planning and decision making using strong links with the community and system partners to establish delivered improvements and ensure outcomes are met.

Main duties of the job

To provide strategic direction to and operational oversight and accountability for the operational site team and patient flow and discharge functions for CUH. To influence services and enable patient pathways within and beyond CUH to achieve optimum hospital performance.

Working for our organisation

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 10th August 2023.

Interviews are due to be held on date to be confirmed.

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria

Master’s degree or equivalent professional qualification or equivalent experience

Relevant Postgraduate qualification, MBA or equivalent management qualification or relevant experience
- Evidence of Continuous Professional DevelopmentExperience

Essential criteria

Substantial experience of operationally managing clinical services

Success in working collaboratively with senior clinicians across multi-disciplinary professions and services

Demonstrable success in instigating/leading and managing change

Service planning of a range of services

Capacity management experience

Budget management of significant size and complexity

HR management including using capability and disciplinary process’s and termination of contracts

Demonstrable experience of performance management and meeting key targets

Primary care/secondary interface experience

NHS acute sector experience

Planning and leading long term strategic change across specialities
- Working constructively with internal and external partners to create successful collaborationDesirable criteria
- Experience of dealing with 3rd SectorKnowledge

Essential criteria

Clinical and corporate governance

The NHS and DoH agendas and their consequences

The importance of successful working partnerships

Principles of lifelong learning

Professional education and training

Workforce planning, recruitment and retention and staff development including appraisals and performance management

Patient and public involvement

Innovative approaches to patient care

Multiagency working at strategic level and good
- Interaction with community services and third sector providers**Skills**:
Essential criteria

Leadership and ability to motivate and empower others.

Positive and effective team member

Excellent communication and inter-personal skills including evidence of: -Multi-professional liaison and negotiation -Report writing and presentation of complex data suited to a range of audiences -Successful conflict resolution -Influencing teams and individuals to transform and improve services -C