Reservations Agent

4 weeks ago


Windsor and Maidenhead, United Kingdom Fairmont Windsor Park Hotel Full time

**Job Description**:
Reservations Agent

Competitive Salary

We treat our people like family and our guests like royalty

Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

We have an exciting opportunity for a Reservations Agent dedicated in turning moments into memories for our guests.

The Reservations Agent is the heart beat of the hotel operations. As a Reservations Agent you will take care of our guests before they arrive through to their departure, ensuring they have an exceptional experience with us. You will process all external and internal calls by redirecting calls or assisting the caller. You will also take ownership of the guests’ enquiries and reservations for all resort services and ensure follow up according to the hotel standards. You will be an ambassador of the hotel and will be able to assist guests requiring information relating to all aspects of the hotel.

What we are looking for:

- Previous hotel switchboard and or reservations experience in a luxury hotel preferred
- Excellent written and verbal communication, interpersonal and leadership skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Fluency in English, secondary language preferred
- A passion for high quality guest service with attention to details and ability to multitask
- Proficient with Microsoft Office suite required and knowledge of Opera preferred but not required

**Benefits**:
What do we offer:

- A very competitive salary
- Enhanced holiday allowance after 5 years’ service
- Discounted hotel room rates across our hotels, for you and your friends and family
- Training and career opportunities
- Excellent employee facilities including dedicated restaurant and a range of Accor Hotels Benefits


  • Reservations Agent

    3 weeks ago


    Windsor and Maidenhead, United Kingdom Accor Hotels Full time

    Job Description Reservations AgentCompetitive SalaryWe treat our people like family and our guests like royalty!Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness...

  • Reservations Agent

    1 week ago


    Old Windsor, United Kingdom De Vere Full time

    Reservations Agent Would you like to turn guest enquiries into memorable hotel experiences?  De Vere Beaumont Estate are recruiting for a Reservations Agent to join the team on a full time basis. As a Reservations Agent you will assist with our guests booking experience. You will respond to enquiries and help to secure guest bookings through...

  • Reservations Agent

    1 day ago


    Old Windsor, United Kingdom De Vere Full time

    Reservations Agent Would you like to turn guest enquiries into memorable hotel experiences?  De Vere Beaumont Estate are recruiting for a Reservations Agent to join the team on a full time basis. As a Reservations Agent you will assist with our guests booking experience. You will respond to enquiries and help to secure guest bookings through...

  • Reservations Agent

    3 days ago


    Brighton and Hove, United Kingdom Rockwater Enterprise Full time

    Job descriptionAs a reservations agent for Rockwater, yourprimary responsibility will be to handle all incoming reservation requests andensure guest satisfaction in booking their dining experiences. You will workclosely with the management team and front of house staff to effectively managethe reservations and seating arrangements. Overall, your role...

  • Reservations Agent

    2 days ago


    Brighton and Hove, United Kingdom Rockwater Enterprise Full time

    Job descriptionAs a reservations agent for Rockwater, yourprimary responsibility will be to handle all incoming reservation requests andensure guest satisfaction in booking their dining experiences. You will workclosely with the management team and front of house staff to effectively managethe reservations and seating arrangements. Overall, your role...


  • Bryanston and Dorset Square, United Kingdom The Landmark London Full time

    The Landmark London is looking for you to be our Room Reservation Agent!Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as an Room Reservation Agent at The Landmark London.We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware Road...


  • Windsor, United Kingdom Castle Hotel Full time

    Full time Hours (Shift Patterns between 8am and 7pm, including weekends and bank holidays) Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. This role would be based at the Castle Hotel Windsor,...


  • Windsor, United Kingdom Castle Hotel Full time

    Full time Hours (Shift Patterns between 8am and 8pm, including weekends and bank holidays) Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. This role would be based at the Castle Hotel Windsor,...


  • Windsor, United Kingdom Castle Hotel Full time

    The Castle Hotel Windsor is situated amongst some of the most historic examples of architecture in the United Kingdom. The hotel itself dates back to the 1600s and sits opposite the magnificent Windsor Guildhall, with royal attractions such as Windsor Castle and St. George’s Chapel both with easy reach for guests who are eager to immerse themselves in all...

  • Front Desk Agent

    2 weeks ago


    Windsor, United Kingdom Windsor Car Center Full time

    **Position**:Front Desk Agent **Job Type**:Full Time -Permanent (On Site) **Working Hours**:5 days a week**, **45 hours a week (9:00am to 6:00pm) **Salary**:£22,000- £25,000 + Benefits **Location**:Windsor (SL4 5JL) **Industry**:Motor Trade (Used Car Sales & Service Centre) **About Us** Windsor Car Centre is a rapidly growing car dealership in...


  • Windsor and Maidenhead, United Kingdom Accor Hotels Full time

    Job Description Night Switchboard AgentCompetitive SalaryWe treat our people like family and our guests like royalty!Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness...

  • Reservations Executive

    15 hours ago


    Brighton and Hove, United Kingdom Hove Full time

    Rockwater Hove is Sussex’s most premier beachfront destination venue situated right on Hove seafront. Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home. Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a a luxurious small-plate...


  • Brighton and Hove, United Kingdom Rockwater Enterprise Full time

    Rockwater Hove is Sussex’s most premier beachfront destination venue situated right on Hove seafront. Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home. Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a a luxurious small-plate...


  • Maidenhead, United Kingdom Roger Platt Full time

    We’re looking for a highly motivated **Assistant Manager - Estate Agent** to help lead our fantastic lettings team in Maidenhead. This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to your first branch management appointment in residential sales.This is a branch that can give...


  • Maidenhead, United Kingdom Roger Platt Full time

    We’re looking for a highly motivated **Assistant Manager - Estate Agent** to help lead our fantastic lettings team in Maidenhead. This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to your first branch management appointment in residential sales.This is a branch that can give...

  • Guest Services

    1 week ago


    Maidenhead, United Kingdom SRS Ltd. Full time

    **Apprenticeship - Hospitality - Artsy - Showcase your passion** **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out processes - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints in a professional and timely manner - Process reservations...


  • Maidenhead, United Kingdom Dignity Plc Full time

    Freehold Property AdministratorFull-Time, Fixed-Term Contract (12 Months)Location: Maidenhead, Berkshire (Hybrid working, 3 days office working, 2 days from home.)Salary: Up to £40,000 per annum#WorkingWithDignityWe're currently seeking an experienced Freehold Disposals Administrator to join our Property Team at our newly opened offices within...


  • Maidenhead, United Kingdom Dignity Plc Full time

    Freehold Property Administrator Full-Time, Fixed-Term Contract (12 Months) Location: Maidenhead, Berkshire (Hybrid working, 3 days office working, 2 days from home.) Salary: Up to £40,000 per annum#WorkingWithDignity We're currently seeking an experienced Freehold Disposals Administrator to join our Property Team at our newly opened offices within...

  • Product Manager

    3 weeks ago


    Brighton and Hove, United Kingdom C&M Travel Recruitment Full time

    Product Manager (Online Booking Tools) - Travel - West Sussex - Hybrid/Remote. A fantastic opportunity to join this entrepreneurial and forward thinking travel business where you will be responsible for optimising the customer experience and commercial opportunities through the development, implementation and utilisation of Online Tools. Read the overview of...

  • Product Manager

    5 days ago


    Brighton and Hove, United Kingdom C&M Travel Recruitment Full time

    Product Manager (Online Booking Tools) - Travel - West Sussex - Hybrid/Remote. A fantastic opportunity to join this entrepreneurial and forward thinking travel business where you will be responsible for optimising the customer experience and commercial opportunities through the development, implementation and utilisation of Online Tools. Increase your...