Clerical Officer/ Receptionist
4 days ago
We are looking for an enthusiastic and self-motivated Band 2 Clerical Assistant / Receptionist to join our reception team in the Gynaecology Outpatient Department at Leighton Hospital. The post holder will provide general administrative duties and front of house reception services.
We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner.
Good IT skills as well as a keen eye for detail and ability to multitask are skills that are vital in this busy role, as you will be supporting the team with a range of administrative tasks.
There is 2 part time posts available, working Monday to Friday between the hours of 08.15am - 17.30pm.
The Gynaecology Outpatient Department is based on Ward 25, within the hospital, on the second floor.
The post-holder will play an important role within the team to provide efficient and comprehensive administrative support to ensure the smooth running of the Gynaecology department. Duties will includewelcoming and receiving patients & visitors into the GynaecologyOutpatients Department, booking patients in and out of the clinic, data inputting, telephone queries, care records management.
You will also be required to cover other admin roles at times.
**All staff at MCHFT have a responsibility to**:
Maintain active registration status
- Always act in accordance with professional Codes of Conduct and guiding documents
- Where applicable, always act in accordance with the Code of Conduct for NHS Managers,
- Maintain up to date skills and knowledge
- Maintain an awareness of patient led service issues
- Maintain a professional/personal portfolio
- Adhere to all Trust policy, procedures and guidelines.
- Adhere to Trust standards of behaviour and expected performance
- Comply with Infection Prevention and Control (IP&C) policies and procedures as appropriate to their role and responsibilities in their individual work setting. Staff are required to be personally accountable for their actions and be responsible for their own compliance in relation to IP&C polices protocols or advice.
- Ensure they work in accordance with local procedures and report any issues which they consider to be a risk to the health and safety of themselves and/or others.
- Act in accordance with the Trusts values and behaviours
- Where applicable to participate in and provide data on the efficacy of treatment and specialties
Mid Cheshire Hospitals NHS Foundation Trust is looking to ensure that we provide equity of services across seven days of the week. This post may be reviewed in line with this plan and in some cases an element of weekend working may be required
1. Provide a comprehensive administrative service on behalf of the Trust, undertaking all relevant work-related tasks including:
**a. Referral management**: creating referrals, waiting list entries and maintaining patient demographics and data quality on the patient administration system.
**b. Appointment management**: booking appointments, arranging transport.
**c. Health Records management**: retrieval, preparation and filing patient information/data - including preparing notes for clinic.
**e. Managing date quality**: Pro-actively managing the data quality within a number of Trust Systems including Patient Administration System (PAS), NHS e-Referral Service, Bookwise, Envoy and Compuscope.
**f. Referral to Treatment (RTT) pathways**: Ensuring that outpatient attendances are confirmed and outcomes are recorded via the RTT pathways. Supporting the Trust to achieve local and national targets and generate income.
2. Maintain systems and processes, adhering to standard operating procedures, facilitating accurate, timely access to patient information/data within the health records either via hard copy or electronic format complying with quality standards and information governance procedures.
3. Provide a professional reception service, greeting patients, public and all visitors as they arrive or on the telephone, dealing with enquiries promptly, taking action as necessary and directing patients/relatives/carers accordingly.
4. Pro-actively manage the data quality within the patient administration system, thus ensuring that patient demographic information is accurate, outpatient attendances are confirmed and outcomes are recorded via the Referral to Treatment (RTT) pathways. Supporting the Trust to achieve local and national targets and generate income.
5. Maintain health records following clinical review, updating patient information/data in accordance to agreed quality standard, locating and retrieving supplementary documentation as required. Filing diagnostic reports and essential documents in the chronological order within the health record.
6. Maintain the case note tracking system, ensuring that individual health records can be located in a timely manner. Promptly raising issues with functionality, reporting difficulties and hold-ups and support the identification of pote
-
Clerical Officer/ Receptionist
2 days ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe are looking for an enthusiastic and self-motivated Band 2 Clerical Assistant / Receptionist to join our reception team in the Gynaecology Outpatient Department at Leighton Hospital. The post holder will provide general administrative duties and front of house reception services. We are looking for excellent communication and organisational skills...
-
Receptionist / Clerical Officer - Medical Imaging
6 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe are looking to recruit additional Receptionist / Clerical Officers on a permanent basis to join our existing team covering specific periods on reception, whilst also assisting with necessary clerical duties. This is the ideal opportunity for someone with an excellent communication skills (face to face & via telephone) along with good IT & administration...
-
Clerical Officer
8 hours ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Clerical Officer to join our growing administration team within the Urology department. As a Clerical Officer, you will perform varied duties which include the following responsibilities. - Referral management - use of PCS & the NHS e-Referral system. - Retrieval and preparation of health records for Outpatient...
-
Clerical Officer/ Receptionist- Gynaecology Opd
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe are looking for an enthusiastic and self-motivated Band 2 Clerical Assistant / Receptionist to join our reception team in the Gynaecology Outpatient Department at Leighton Hospital. The post holder will provide general administrative duties and front of house reception services. We are looking for excellent communication and organisational skills...
-
Telephonist / Clerical Officer - Medical Imaging
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeDue to the increasing number of patient referrals for diagnostic medical imaging, we are looking to recruit additional Telephonist / Clerical Officers on a 12 month Fixed Term basis to join the wider administration & clerical team; playing a significant part in maintaining our levels of service. This is the ideal opportunity for someone with an excellent...
-
Clerical Officer
4 days ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timethe Data Protection Act 1998 and the Access to Health Records Act 1990;. Main duties of the job The main purpose of the role is to retrieve and photocopy medical records for disclosure to patients and solicitors; to use in house software/databases to retrieve information; and to work with colleagues in the legal services team to process requests for copies...
-
Clerical Support
6 hours ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeThe post holder will provide clerical and administrative support for the Quality Governance Team functional lines as required, including the use of the Ulysses system which will primarily involve reviewing the quality of data entered onto the Trust's Ulysses incident reporting module, producing reports from the Ulysses system and general administrative...
-
Admin and Clerical Officer- Women and Children's
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeA vacancy has arisen within the Home Care Team for an Admin and Clerical Officer to work alongside the established team of Children’s Community Nurses. The team are currently managed by the Paediatric & Neonatal Matron and we are looking for someone to assist in the management of everyday admin and clerical duties. Ideally you will have customer care...
-
Clerical Officer
4 days ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeThe post holder will provide a comprehensive, quality, and confidential secretarial/administrative service to the Diabetes Inpatient Specialist Nursing Team. The Clerical Assistant will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, Support Manager/Department Manager to ensure that an efficient...
-
Main Entrance Receptionist
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe are looking to recruit additional Receptionist / Clerical Officers on a permanent basis to join our existing team, covering specific periods on reception, whilst also assisting with necessary clerical duties. This is the ideal opportunity for someone with excellent communication skills (face to face & via telephone) along with good IT & administration...
-
Part Time Receptionist
7 months ago
Crewe, United Kingdom Pertemps Network Group Full time**Job Description**: **Part Time Receptionist** I am currently recruiting for a Part time receptionist role for my prestigious client based in the Holmes Chappel area. We are looking for someone who is friendly and approachable and able to provide excellent customer service. **Hours and salary** Hours: Monday - Wednesday Location: Holmes...
-
Receptionist
2 days ago
Crewe, United Kingdom KPI Recruiting Full timeReceptionist required to join our busy office in Crewe! The role of a receptionist is to support the busy working environment. KPI Recruiting have a huge array of customers and clients from diverse backgrounds. **Key Accountabilties**: - Supporting all social media channels and activities. - Administration duties as and when required including Induction...
-
Medical Records Clerical Officer
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeAre you looking for a physical challenge where you can make a difference for our patients? If so this role may be a perfect opportunity for you. Mid Cheshire Hospitals NHS Foundation Trust has a clear vision: “To deliver excellence in healthcare through innovation and collaboration”. The Medical Records department forms part of the Diagnostics and...
-
Medical Records Clerical Officer
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeAre you looking for a physical challenge where you can make a difference for our patients? If so this role may be a perfect opportunity for you. Mid Cheshire Hospitals NHS Foundation Trust has a clear vision: “To deliver excellence in healthcare through innovation and collaboration”. The Medical Records department forms part of the Diagnostics and...
-
Receptionist
7 months ago
Crewe, United Kingdom Audi Full time**The Opportunity**: We are currently recruiting for a Receptionist to join our head office. Reporting into the Customer Service Manager you will be working as part of a team responsible for the service and care of our customers and colleagues. As Receptionist you’ll be the first point of contact for customers, visitors and colleagues entering head...
-
Receptionist
7 months ago
Crewe, United Kingdom The Vicarage; Freehouse & Rooms Full timeJob Summary: **We have a fantastic new vacancy for a Receptionist at The Vicarage Hotel, Holmes Chapel. We are seeking an energetic and experienced individual who will really lead from the front and drive outstanding customer service.** **This is a multi-skilled role incorporating both Receptionist and Food and Beverage Duties in line with the business...
-
Receptionists - Crewe, Uk
4 days ago
Crewe, United Kingdom Blue Arrow Full timeBlue Arrow is in search for experienced Receptionists within the Crewe area. Previous experience is desirable, if you are a people person and have a can do attitude then this will be a great role for you. **Pay per hour**: £10.00 (can differ depending on the client) **Hours & Shift pattern**: This is a full-time role, depending on the client your start...
-
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeMid Cheshire Hospital Trust are looking for an enthusiastic and self-motivated Band 2 Administration Assistant to join our Antenatal Admin team at Leighton Hospital to cover maternity leave. The post holder will provide general administrative duties and front of house reception services. We are looking for excellent communication and organisational skills...
-
Receptionist
4 days ago
Crewe, United Kingdom Audi Full time**The Opportunity** We are currently recruiting for a Receptionist to join our head office. Reporting into the Customer Service Manager you will be working as part of a team responsible for the service and care of our customers and colleagues. As Receptionist you’ll be the first point of contact for customers, visitors and colleagues entering head office....
-
Emergency Department Receptionist
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeA rare and exciting opportunity has become available for an experienced administration professional with excellent customer service skills to join the Emergency Department at Leighton Hospital as a receptionist. **Week 1**: Monday 8.30am-5pm (8 hours) Tuesday 8.30am-5pm (8 hours) Wednesday 8.30am-5pm (8 hours) Friday 5pm-10pm (5 hours) Saturday 5pm-12am...