Implementation Consultant

7 months ago


Hemel Hempstead, United Kingdom Intact Software Full time

**ERP Implementation Consultant
**Location: UK
**About Us**

Intact delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative and innovative team of Intacters, our software is used by more than 2,500 businesses worldwide.

Continuously innovating since 1992, our open and trusting environment has created lasting relationships. Intact's founders and many of our first team members are still a core part of the organisation. Intacters drive our culture and success and our goal is to inspire, support and help them to develop - and enjoy - their careers.

Intact was honoured in the Deloitte Fast 50 for the fourth year running in 2020. To stay future-focused, we are always looking for dynamic team players who are customer-focused and share our enthusiasm for technology. If this sounds like you, then come elevate your career at Intact.

**Scope of Role**

Intact Consultants have ultimate responsibility for the smooth implementation of systems with our customers, by ensuring the implementation is mapped effectively to the needs of the customer and planned effectively.

**Responsibilities**
- Project manage the implementation projects, maximising resources and profitability within projects.
- Ensure the project is defined effectively and the customer understands the specifications of the software i.e. What is included/what is not included. Ensures customer sign off documentation is complete.
- Liaise with the customers to define, or help define, requirements, specifications for modifications to the software.
- Assist the development team with understanding of specifications during the development of modifications and subsequently test and document developed changes.
- Train colleagues in the operation of modified software, as and when required, to ensure a smooth hand over of projects to the support function.
- Train the customer’s project team and provide knowledge transfer in the operation of modified software, as and when required.
- Take responsibility within an implementation to ensure all customer documentation is completed and in particular that a pre live check list is completed and that the customer is ready to go live.
- Resolve, or assist in the resolution, of customer problems and queries arising from the implementation and subsequent live operation of standard or modified software at customer sites.
- Attend project meetings when required, internally or with clients, to gain or impart knowledge on current status of projects and to document details when appropriate.
- Complete all relevant project management documentation and help with standardisation of same.
- Assist the support function at all times on current or previously implemented systems, as and when required, by taking support calls from clients when appropriate.
- Cover for colleagues, as and when required, in all areas where knowledge overlaps, and to undertake other such duties as may reasonably be requested.
- Escalate any complexities to the programme manager.
- Lives the core values and takes responsibility for ensuring an experience of excellence for the customer.
- Demonstrates strong communication skills, both verbal and written. Can present at a senior level and ensure the presentations are pitched commercially and are focused on the customer’s needs.

**Benefits and Culture**

Our perfect fit ethos extends to our Intacters, ensuring that our roles, environment, benefits and progression paths are geared toward their professional and personal development.

As noted, Intacters drive our culture. Our iSocial group organises a number of Intact social events and activities throughout the year, such as summer BBQs, golf outings, charity hikes and more.

In addition to a competitive salary and a robust social calendar, we offer a great range of benefits including:
**Healthcare**:Your health and well-being matter to us. Intact offers private healthcare to its employees.

**Flexibility**:Our flexible working plan helps Intacters to manage a better work-life balance.

**Pension Plan**:Intact contributes up to 3% of an Intacter's salary, helping them plan for the future.

**Exercise Reimbursement**:Whether it's a gym or a golf club membership, we support the efforts of Intacters to keep active.

**Holidays**:Intact offers 25 paid holidays, plus bank holidays.



  • Hemel Hempstead, United Kingdom NECSWS Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...


  • Hemel Hempstead, United Kingdom NECSWS Full time

    **Company Description** Come join us and make a difference in the world! **NO AGENCIES PLEASE** We are seeking an Implementation Consultant to join our UK-based Housing team to embark on an exciting journey specializing in NEC Housing IT Repairs or Asset Management systems for the not-for-profit social housing sector **MAIN RESPONSIBILITIES**: - Offer...


  • Hemel Hempstead, United Kingdom NECSWS Full time

    Company Description **PLEASE NOTE THIS ROLE IS HOME BASED** Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn...


  • Hemel Hempstead, United Kingdom NECSWS Full time

    **Company Description** Come join us and make a difference in the world! **Job Description** ** Home based with UK travel** Join our esteemed Housing Implementation Support team and make a significant impact by driving the successful implementation of the NEC Housing system at new customer sites. As a valued team member, you'll deliver exceptional...


  • Hemel Hempstead, United Kingdom NECSWS Full time

    **Company Description** Come join us and make a difference in the world! **NO AGENCIES PLEASE** We currently have an opportunity within the UK Based NEC Housing Team for an Associate Implementation Consultant to join, who will be working on Implementations of NEC Housing with our customers across the breadth of the UK Social Housing Sector. This is a home...


  • Hemel Hempstead, Hertfordshire, United Kingdom BSI Companies Full time

    BSI Companies is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization.About the Job DescriptionThe job description for the Continuous...


  • Hemel Hempstead, United Kingdom Sopra Steria Full time

    Are you ready to contribute to the digital transformation of the UK's most critical national programs? Sopra Steria, a leader in the Aerospace, Defence, and Security sector, is rapidly growing its capabilities and seeking a dedicated individual to join our team as a ServiceNow Technical Consultant. Our ADS business is at the forefront of crafting,...


  • Hemel Hempstead, Hertfordshire, United Kingdom Buildout Recruitment Ltd Full time

    Company Profile:">Our client is a leading provider of building services, with a reputation for delivering high-quality projects on time and within budget.Job Summary:">We are seeking an experienced Building Physics Engineer / Energy Analyst (Building Services) to join our team. The ideal candidate will have a strong background in building physics...

  • Software Trainer

    3 days ago


    Hemel Hempstead, United Kingdom Ambis Resourcing Full time

    **New opportunity for an energetic Software Trainer to join a thriving software company with a Professional Services team of 60 Implementation Consultants and Project Managers. They work with ERP, MIS and accounting software solutions and they havehad an incredible successful year. The job will be office based 2 to 3 days a week, so you need to live in...


  • Hemel Hempstead, Hertfordshire, United Kingdom Infermiera Healthcare Ltd Full time

    Job Description:We are committed to providing top-notch temporary staffing services to our clients, and we need a skilled Temporary Staffing Consultant to lead our Healthcare Desk (temps). As a key member of our team, you will focus on growing our healthcare business through innovative strategies and exceptional client service.Key Responsibilities:- Manage...

  • Functional Consultant

    7 months ago


    Hemel Hempstead, United Kingdom Britvic Soft Drinks Ltd Full time

    At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle. We offer consumers a range of family favourite and global premium brands such as Robinsons, Tango, J2O, R....


  • Hemel Hempstead, United Kingdom Smiths Group Full time

    REF: - DETECTIONEMEA01863- DIVISION: - Smiths Detection- JOB FUNCTION: - After Sales Service RepairSMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest...

  • Support Consultant

    3 weeks ago


    Hemel Hempstead, United Kingdom NEC Software Solutions Full time

    Job Description Come join us and make a difference in the world! Discover more at Job Description PRIMARY OBJECTIVE OF ROLE Engage with medical device suppliers to support follow up of device related queries. To complete key system administration tasks, essential to the running of NEC Registry Services. To provide domain and application support to...

  • Support Consultant

    4 weeks ago


    Hemel Hempstead, United Kingdom NEC Software Solutions Full time

    Come join us and make a difference in the world!Discover more at www.necsws.comJob DescriptionPRIMARY OBJECTIVE OF ROLEEngage with medical device suppliers to support follow up of device related queries.To complete key system administration tasks, essential to the running of NEC Registry Services.To provide domain and application support to medical device...

  • Education Consultant

    3 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom CV-Library Full time

    Academics Ltd is a reputable provider of education services, seeking an experienced EYFS/Reception Teacher to join their team in Hemel Hempstead. As a key member of the primary school, you will be responsible for delivering high-quality education to students aged 4-5 years old.The successful candidate will possess excellent teaching skills, a passion for...


  • Hemel Hempstead, Hertfordshire, United Kingdom Lucid Connect Ltd Full time

    Lucid Connect Ltd is a Managed Services Provider offering technology solutions to clients. We have an exciting opportunity for a 2nd Line Engineer to join our team.The role involves responding to and resolving technical queries from end-users and VIPs via ITSM tool, with an estimated salary of £35,000 per annum in the UK.Responsibilities:MDM...

  • Support Consultant

    3 days ago


    Hemel Hempstead, United Kingdom NECSWS Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...


  • Hemel Hempstead, United Kingdom CDC Group Full time

    We're looking to recruit a Freelance Digital Marketing Assistant to help us grow by selling our courses via different digital and in-person channels. **Responsibilities**: - Develop and implement marketing strategies to promote products or services online - Conduct market research and analyze competitors and consumer behavior to identify trends and...


  • Hemel Hempstead, Hertfordshire, United Kingdom Financial Divisions Full time

    About the RoleThis exciting opportunity has arisen for a Financial Advisor to join our client's team as they continue to grow and expand their services. As an established Independent Wealth Planning firm, they offer whole of market financial advice to local and international families and SME owners based across Hertfordshire and London.The successful...


  • Hemel Hempstead, Hertfordshire, United Kingdom Bennett and Game Recruitment LTD Full time

    We are currently seeking a highly skilled Drainage Engineer to join our client's team in Hertfordshire. As a key member of the team, you will be responsible for delivering high-quality results on a range of drainage projects, including tankering, jetting, and CCTV surveys.The successful candidate will have a strong background in drainage engineering,...