Band 4 Templates Co-ordinator Oac

7 months ago


London, United Kingdom Royal Free London NHS Foundation Trust Full time

To provide support to all the staff covering the Trust’s existing patients Administration (PAS) using the back-office system.

The post holder requires a good understanding of the needs and requirements of the process for building the templates clinics based on the naming convention that the Trust is using.

The post holder requires knowledge building clinics in PAS and linking resource name, location with the appointment.

The post holder will be able to add or remove letter preparation, request list, treatment function of the appointment type and the ERS (e-Referral’s system) services.

To provide patient-focused rescheduling patients from one template to another using the appropriate Trusts booking system and the national e-Referrals system.

The post-holder will deal with all associated contacts from the request, such as service manager, operation managers and clinicians.

The post-holder will be expected to manage Template requests following the Trust policy and targets.

The post holder needs to maintain banks holiday, resource groups and slots groups.

This is an exciting time to be working at the Royal Free London NHS Foundation Trust, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free. Please note this post will be based at Enfield Civic Centre as part of our centralised Elective Access Team.

We are looking for a full time Template Coordinator to join our Template Management team who will be responsible for the management of specialty Template builds following the Trust policy and targets.

He/she will also support other members of the Elective Pathway Team to promote good practice and to support in the delivery of training and awareness programmes.

This is an exciting time to be working at the Royal Free London NHS Foundation Trust, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free. Please note this post will be based at Enfield Civic Centre as part of our centralised Elective Access Team.

We are looking for a full time Template Coordinator to join our Template Management team who will be responsible for the management of specialty Template builds following the Trust policy and targets.

He/she will also support other members of the Elective Pathway Team to promote good practice and to support in the delivery of training and awareness programmes.

To provide support to all the staff covering the Trust’s existing patients Administration (PAS) using the back-office system.

The post holder requires a good understanding of the needs and requirements of the process for building the templates clinics based on the naming convention that the Trust is using.

The post holder requires knowledge building clinics in PAS and linking resource name, location with the appointment.

The post holder will be able to add or remove letter preparation, request list, treatment function of the appointment type and the ERS (e-Referral’s system) services.

To provide patient-focused rescheduling patients from one template to another using the appropriate Trusts booking system and the national e-Referrals system.

The post-holder will deal with all associated contacts from the request, such as service manager, operation managers and clinicians.

The post-holder will be expected to manage Template requests following the Trust policy and targets.

The post holder needs to maintain banks holiday, resource groups and slots groups.

The post holder needs to be able to create, understand and maintain the bookshelf.

The post hold will be able to support the clinic cancellation team, slot and Adhoc requests and/or different areas in the OAC department and it includes sending the text message and contacting patient.

Attend any meetings to assist the management with relevant information about requests.

The post holder will be able to support in updating Condeco system as a clinic cancellation process.



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