Team Support Administrator
1 day ago
Job Introduction
If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.
Our hiring managers will have no access to your name, age, gender or other diversity information until after shortlisting has taken place. This detail will become visible before interview to allow managers to prepare.
Main Responsibilities
- General admin to support the Claims Handlers Allocating claims to the Claims Team and maintaining up to date accurate records of all claims received
- Setting up new Claims on the Claims Management systems
- Processing claims payments, invoices, raising and receipting of Purchase orders
- Maintaining accurate financial records
- Maintaining the claims archiving system
- Taking calls relating to Road Traffic Accident and completing the initial accident form
- Answering queries both verbal and written from internal and external Customers
- General admin to support the Claims Handlers
About The Company
If this is your opportunity to join us, you’ll find we offer a supportive, rewarding and friendly working environment where you’ll be empowered to build a career. Along the way, you’ll be invested in, be enabled by the latest technology and find that we’re always interested in evolving our systems and processes so that we get even better, every day.
You will receive a generous annual leave entitlement on joining, starting at 26 days rising to 28 days following 10 years’ service, plus 8 bank holidays. In addition, you will be able to access support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services.
**Additional Application Information**
About Us
The power behind a network that nearly 8 million people rely on every day, the Western Power team works collectively and collaboratively to serve our communities. Not only are we the largest electricity distribution network operator in the UK, we also strive to be the best. So every one of our 6,500 people works with passion and purpose, energy and ambition, whatever their role in maintaining, repairing and upgrading the electricity network.
Western Power Distribution is an equal opportunities employer, a Disability Level 1 Employer and a corporate signatory of WISE (Women in Science and Engineering) programme. Our desire is to bring in more employees from diverse backgrounds to build further on our inclusive culture. We value and celebrate individual difference and we believe that an inclusive culture will help the business grow as a positive, strong and innovative company.
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