Service Advisor

7 months ago

Milton Keynes, United Kingdom Jardine Motors Group Full time

Are you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit at our Audi division.

We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with a premium level of service, as a Service Advisor this is where you will play a critical role. It all starts with fully understanding the needs and wants of our customers, and delivering a wow factor service for them.

This role's working hours are 8am to 6pm, Monday to Friday, with 1 in 3 Saturdays on a rotational basis, half day only. **The OTEs for this role are in excess of £36,000**

**Why should you work for us?**
- We help talent grow You'll receive comprehensive training and development opportunities to unlock your full potential in your role.
- We embrace diversity Our commitment to building an inclusive culture welcomes individuals from all backgrounds to be themselves and succeed.
- Our generous benefits include: 33 days holiday (including bank holidays), birthday off, great pension, commission schemes, reward savings, and more
- Your wellbeing is our priority We provide mental health support, nutritional and financial advice, and a Digital GP. Plus, over 50 trained Mental Health First Aiders (and counting).

**What you’ll bring to the role**
- Learn about your customers by building and nurturing relationships. It’s the small details that make the difference.
- Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.

**The legal part**:
We are regulated by the Financial Conduct Authority (FCA), as we advise on and sell finance and insurance products. As this role includes FCA regulated activities, we will ask you to complete an FCA questionnaire as part of our recruitment process. You will be asked to declare any unspent criminal convictions, CCJs or bankruptcy. We will look into all declarations made and seek a credit reference, but they may not serve as a bar to employment with us.
- ‘’Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor._
- Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”_

INDMP

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- Referral programme

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you require any reasonable adjustments during the recruitment process?

**Experience**:

- Automotive service advisor: 1 year (required)

Licence/Certification:

- Full UK Drivers License (required)

Work Location: In person

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