Service Advisor Professional

4 days ago


Milton Keynes, Milton Keynes, United Kingdom KPI People Ltd Full time
Company Overview
A busy Franchised Van Centre in Milton Keynes requires an experienced Senior Service Advisor to join their successful Aftersales team.

Salary and Benefits
£32,000 Basic Salary, On Target Earnings of £42,000

About the Role
The ideal candidate will support the Aftersales Manager with the smooth running of the Service Department. This includes meeting and greeting customers, explaining work due to be carried out on their vehicle, and ensuring accurate completion of courtesy car insurance paperwork.

Responsibilities
  • Support the Aftersales Manager with the smooth running of the Service Department.
  • Meet and greet customers.
  • Explain to customers the work due to be carried out on their vehicle.
  • Accurate completion of courtesy car insurance paperwork.
  • Calling customers with progress updates and advise of any work needed.
  • Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
  • Invoicing work carried out.
  • Invoice explanation and taking payment.
  • Quoting, introducing and selling of Service Plans.
  • Ensuring all Warranty paperwork is correctly completed.

Requirements
3 years Motor Trade Service Advisor experience required. Full UK Driving Licence also necessary. Senior Service Advisor experience and Franchised Dealership experience desirable.

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