Customer Service

4 months ago


Liverpool, United Kingdom Vision Direct Full time

**Responsibilities**
- Provide excellent face-to-face customer service by assisting customers with inquiries, requests, and concerns
- Maintain a welcoming and professional environment in the customer service area
- Handle customer transactions accurately and efficiently
- Assist in resolving customer complaints and issues in a timely manner
- Keep abreast of product knowledge and promotions to provide accurate information to customers
- Process customer orders and returns according to company policies and procedures
- Maintain cleanliness and organisation of the customer service area

**Requirements**:

- No prior experience necessary; comprehensive training will be provided
- Excellent interpersonal and communication skills
- Ability to remain calm and composed under pressure
- Strong problem-solving abilities
- Previous experience in retail or customer service roles is advantageous but not essential

**Salary**: £21,109.00-£22,434.00 per year

**Benefits**:

- Company events
- Employee mentoring programme
- Free or subsidised travel
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Liverpool (required)

Ability to Relocate:

- Liverpool: Relocate before starting work (required)

Work Location: In person



  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Position**:Customer Service Advisor **Band**:1 **Salary**: £22,758 **Location**:Liverpool/Birmingham/Newport/Norwich **Term**:Fixed Term (12 months) **Closing Date: 25/07/23** - Do you want to work in a busy, successful environment and join an innovative organisation? Are you looking for a role that will support you and develop your skills within...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...

  • Team Leader

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Government Recruitment Service Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Customer Services team. As a Team Leader, you will be responsible for leading a team of customer service agents and ensuring that they provide excellent service to our customers.Key ResponsibilitiesManage and motivate a team of customer service agents to achieve high levels...

  • Team Leader

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Government Recruitment Service Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Customer Services team. As a Team Leader, you will be responsible for leading a team of customer service agents and ensuring that they provide excellent service to our customers.Key ResponsibilitiesManage and motivate a team of customer service agents to achieve high levels...


  • Liverpool, United Kingdom North West Ambulance Service Full time

    The opportunity has arisen for a Digital Customer Support representative to work within the IT Department, supporting users from across the Trust. Excellent customer service and interpersonal skills are required. You will be part of the Digital Support Desk team, on the front line of the IT department answering phone calls from users and logged requests via...

  • Team Leader

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Government Recruitment Service Full time

    Job DescriptionJob Title: Team Leader - Customer ServicesJob Reference: Not ApplicableLocation: RemoteJob Type: Part-timeHours: 32 hours per weekShift Options:Wednesday - 12:30 - 21:00Thursday - 12:30 - 21:00Friday - 12:30 - 21:00Saturday - 8:45 - 17:15Job Summary:We are seeking a highly skilled and experienced Team Leader to join our Customer Services team....

  • Team Leader

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Government Recruitment Service Full time

    Job DescriptionJob Title: Team Leader - Customer ServicesJob Reference: Not ApplicableLocation: RemoteJob Type: Part-timeHours: 32 hours per weekShift Options:Wednesday - 12:30 - 21:00Thursday - 12:30 - 21:00Friday - 12:30 - 21:00Saturday - 8:45 - 17:15Job Summary:We are seeking a highly skilled and experienced Team Leader to join our Customer Services team....

  • Customer Service

    4 months ago


    Liverpool, United Kingdom Vision Direct Full time

    **Responsibilities** - Provide excellent face-to-face customer service by assisting customers with inquiries, requests, and concerns - Maintain a welcoming and professional environment in the customer service area - Handle customer transactions accurately and efficiently - Assist in resolving customer complaints and issues in a timely manner - Keep abreast...

  • Customer Service

    4 months ago


    Liverpool, United Kingdom New Generation Full time

    **Position**:Customer Service **Company**: NewGen **Location**: Liverpool, UK **About Us**: NewGen is a leading company based in Liverpool, dedicated to delivering exceptional customer experiences through face-to-face interactions. We pride ourselves on our commitment to excellence and our passion for providing top-tier service to our valued...

  • Customer Service

    4 months ago


    Liverpool, United Kingdom New Generation Full time

    **Position**:Customer Service **Company**: NewGen **Location**: Liverpool, UK **About Us**: NewGen is a leading company based in Liverpool, dedicated to delivering exceptional customer experiences through face-to-face interactions. We pride ourselves on our commitment to excellence and our passion for providing top-tier service to our valued...

  • Customer Service

    4 months ago


    Liverpool, United Kingdom The Granite Group Full time

    **Role**: Customer Service Representative **Salary**: £22,050 to £25,625 OTE* including £2,000 performance related bonus per annum, once established within your role. **Location**: Liverpool City Centre with Hybrid working available **Working hours**: 37.5 hours a week between 8:00am and 19:30pm Monday to Saturday on a three-week rolling rota. You will...

  • Customer Service

    3 months ago


    Liverpool, United Kingdom Goggins Transport UK Ltd Full time

    '''Duties''' - Communicating with customers, carriers, vendors, and internal staff to provide information, answer inquiries, resolve issues, and ensure customer satisfaction. - Coordinating and tracking shipments, orders, deliveries, and returns using various systems and tools. - Providing quotes, rates, invoices, and other documents related to the logistics...

  • Customer Service

    4 months ago


    Liverpool, United Kingdom The Granite Group Full time

    **Job Title**: Customer Service Agent **Salary**: £22,050 to £25,625 OTE* including £2,000 performance related bonus per annum, once established within your role. **Job Type**: Full Time **Working hours**: Full Time; You will be working Monday to Friday, 37.5 hours a week between 8:00am and 19:30pm on a three-week rolling rota and 1 in 3 Saturdays...

  • Customer Service

    4 months ago


    Liverpool, United Kingdom The Vella Group Full time

    **SITE CUSTOMER SERVICE** **The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We** **pride ourselves on providing a quality service which has resulted in our success and growth.** **As a recognised industry leader, The Vella Group...

  • Customer Service

    4 months ago


    Liverpool, United Kingdom New Generation Full time

    **Responsibilities**: - Provide timely, accurate responses to customer enquiries. - Gather customer information. - Handle customer complaints. - Be polite and professional at all times. - Demonstrate an ability to conduct proper phone etiquette. - Meet sales goals. - Manage time well. - Take initiative. **Job Types**: Full-time, Part-time Part-time hours:...

  • Customer Service

    4 months ago


    Liverpool, United Kingdom Traffic Limited Full time

    **Traffic Limited is looking for a CSR to join our team in Liverpool.** **Duties include but are not limited to**: - Assist customers in placing orders and pick up orders. - Help maintain cleanliness of the shop and equipment. - Maintain cleanliness of shop and equipment. - Maintain a clean work environment. - Help maintain a positive work atmosphere by...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Position OverviewAre you ready to take on a pivotal leadership position that drives customer-centric initiatives and enhances the value we provide to our clients? Do you have a deep understanding of the complete customer journey and its significance in our operations? Is your expertise in Customer Relationship Management (CRM) complemented by your ability to...


  • Liverpool, United Kingdom Olleco Full time

    **Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...


  • Liverpool, United Kingdom Webrecruit Full time

    Liverpool, L20 8PD £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. We are recruiting for an office-based Customer Service Advisor to join a friendly, focused...


  • Liverpool, United Kingdom Olleco Full time

    Liverpool, L20 8PD - £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. **Location** - Liverpool **Job Sector** - Customer Service **Salary** - £23,340 basic...