Customer Service
4 days ago
Customer Service Advisor
- Location: Liverpool City Centre
- Salary: £19,028 basic
- Contract: Full time, Permanent
- Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)
- + Excellent training and progression opportunities
My client based in Liverpool City Centre are looking to recruit a number of enthusiastic Customer Service Agents / Administrators to join their expanding team.
The role is paying a starting basic salary of £19,028 per annum.
This is an excellent opportunity for anyone with experience within a customer focused role or graduates who are looking for Monday to Friday work with one weekend a month.
The main duties of a Customer Service Advisor are:
- Capturing information onto the in house system and data input
- Query handling in response to customer requests with the support of clear information and providing professional customer service
- Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
- Have the customer at the heart of everything you do.
To be considered for the role of Customer Service Advisor you must possess the following;
- Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
- Excellent written and verbal communication skills
- Professional attitude and telephone manner
- Have basic IT skills
Keywords: customer service; advisor; agent; customer care; helpdesk; client care; insurance; call centre; inbound; insurance; financial services; contact centre; call centre; outbound; call handling; administrator
-
Customer Service Advisor
7 months ago
Liverpool, United Kingdom Crown Commercial Service Full time**Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...
-
Customer Service
7 months ago
Liverpool, United Kingdom Vision Direct Full time**Responsibilities** - Provide excellent face-to-face customer service by assisting customers with inquiries, requests, and concerns - Maintain a welcoming and professional environment in the customer service area - Handle customer transactions accurately and efficiently - Assist in resolving customer complaints and issues in a timely manner - Keep abreast...
-
Customer Service
7 months ago
Liverpool, United Kingdom Vision Direct Full time**Responsibilities** - Provide excellent face-to-face customer service by assisting customers with inquiries, requests, and concerns - Maintain a welcoming and professional environment in the customer service area - Handle customer transactions accurately and efficiently - Assist in resolving customer complaints and issues in a timely manner - Keep abreast...
-
Customer Service
7 months ago
Liverpool, United Kingdom New Generation Full time**Position**:Customer Service **Company**: NewGen **Location**: Liverpool, UK **About Us**: NewGen is a leading company based in Liverpool, dedicated to delivering exceptional customer experiences through face-to-face interactions. We pride ourselves on our commitment to excellence and our passion for providing top-tier service to our valued...
-
Customer Service
7 months ago
Liverpool, United Kingdom New Generation Full time**Position**:Customer Service **Company**: NewGen **Location**: Liverpool, UK **About Us**: NewGen is a leading company based in Liverpool, dedicated to delivering exceptional customer experiences through face-to-face interactions. We pride ourselves on our commitment to excellence and our passion for providing top-tier service to our valued...
-
Customer Service
7 months ago
Liverpool, United Kingdom The Granite Group Full time**Role**: Customer Service Representative **Salary**: £22,050 to £25,625 OTE* including £2,000 performance related bonus per annum, once established within your role. **Location**: Liverpool City Centre with Hybrid working available **Working hours**: 37.5 hours a week between 8:00am and 19:30pm Monday to Saturday on a three-week rolling rota. You will...
-
Customer Service
7 months ago
Liverpool, United Kingdom Goggins Transport UK Ltd Full time'''Duties''' - Communicating with customers, carriers, vendors, and internal staff to provide information, answer inquiries, resolve issues, and ensure customer satisfaction. - Coordinating and tracking shipments, orders, deliveries, and returns using various systems and tools. - Providing quotes, rates, invoices, and other documents related to the logistics...
-
Customer Service
7 months ago
Liverpool, United Kingdom The Granite Group Full time**Job Title**: Customer Service Agent **Salary**: £22,050 to £25,625 OTE* including £2,000 performance related bonus per annum, once established within your role. **Job Type**: Full Time **Working hours**: Full Time; You will be working Monday to Friday, 37.5 hours a week between 8:00am and 19:30pm on a three-week rolling rota and 1 in 3 Saturdays...
-
Customer Service
7 months ago
Liverpool, United Kingdom The Vella Group Full time**SITE CUSTOMER SERVICE** **The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We** **pride ourselves on providing a quality service which has resulted in our success and growth.** **As a recognised industry leader, The Vella Group...
-
Customer Service
2 days ago
Liverpool, United Kingdom CSM Promotions Full timeWe are looking for highly motivated, self-disciplined and very competitive graduate students or individuals who are looking for a fast growing and wide learning environment in order to progress and develop alongside us. We are hiring a full time Customer Advisor to work with us. The sales advisor will work under the supervision of line management, but will...
-
Customer Service
7 months ago
Liverpool, United Kingdom New Generation Full time**Responsibilities**: - Provide timely, accurate responses to customer enquiries. - Gather customer information. - Handle customer complaints. - Be polite and professional at all times. - Demonstrate an ability to conduct proper phone etiquette. - Meet sales goals. - Manage time well. - Take initiative. **Job Types**: Full-time, Part-time Part-time hours:...
-
Customer Service
4 days ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer service advisor l Liverpool l Up to £27k **Your new company** Our client is one of the leading providers of professional service group in the UK. Their focus is always on the customer and consistently exceeds expectations. There is an exciting opportunity for Customer service advisor role to join their expanding businessthis is a permanent,...
-
Customer Service Advisor
6 months ago
Liverpool, United Kingdom Olleco Full time**Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...
-
Customer Service Advisor
2 days ago
Liverpool, United Kingdom Webrecruit Full time**Customer Service Advisor** Liverpool, L20 8PD £22,660 (plus bonus) per annum Plus Benefits including Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday increasing with service A vibrant, world-class and innovative recycling and renewable energy company has a vacancy for a Customer Service Advisor on a permanent basis. The role is office...
-
Customer Service Coordinator
1 day ago
Liverpool, United Kingdom Recruit Right Full time**Customer Service Co-Ordinator** **Liverpool** **Salary to £25,000 plus excellent benefits package** We are currently supporting our new client with the recruitment of a Customer Service Co-Ordinator for a growing service business based in Liverpool. They need an experienced, Commercially astute Customer Service professional to work with the client base...
-
Customer Service
1 day ago
Liverpool, United Kingdom KESS Insurance Recruitment Full time**Customer Service Advisor** **Entry Level Customer Service Position** **£21000 - £22500 per annum plus annual bonus** **Liverpool, City Centre** KESS Insurance Recruitment are working with a fast growing insurance company that has recently moved into new offices in Liverpool City Centre. Due to the success of the group they are now looking to bring in...
-
Customer Service Administrator
7 months ago
Liverpool, United Kingdom Equiniti Full timeCustomer Service Representative **Duties**: - Conduct outbound calls to customers to provide assistance and support - Handle customer inquiries and resolve issues in a timely and professional manner - Analyze customer needs and recommend appropriate products or services - Maintain accurate records of customer interactions and transactions - Collaborate...
-
Customer Service Representative
7 months ago
Liverpool, United Kingdom Chalice Distro Full timeCustomer Service Representative Who are we? We are a wellness supplement brand based in the UK. We aim to help people be the very best version of themselves with our award winning products. Job Purpose: Customer Service Job Duties: - Answers customer support messages via telephone or Web promptly to enhance the customer service experience - Patiently...
-
Customer Service Advisor
6 months ago
Liverpool, United Kingdom Focus Full timeJob Description**:Customer Service Representative** **Responsibilities**: - Provide exceptional customer service to potential and existing customers - Answer customer inquiries promptly and professionally - Assist customers with account inquiries, transactions, and problem resolution - Analyze customer needs and recommend appropriate products or services,...
-
Customer Service Representative
7 months ago
Liverpool, United Kingdom Twenty Nine Consultantcy Ltd Full timeWe are seeking a friendly and proactive Customer Service Representative to work in person with our customers. The role involves assisting customers with their inquiries, upselling products and services, ensuring a positive customer experience and doing face to face sales. **Key Responsibilities**: - Greet and assist customers in person. - Answer questions...