Repairs & Voids Officer

4 weeks ago


Rainham, United Kingdom London Borough of Havering Full time

**Job Description
Grade 4- £14,569-£15,720 per annum ( Part time post
- 18hpw)**

Why work for Havering?

Havering is the most eastern London borough, bordered by Essex to the North and East, the River Thames to the South and the boroughs of Redbridge and Barking & Dagenham to the West. It's one of the largest boroughs in Greater London with a population of 226,000, over 7,000 businesses and an area approaching 40 square miles.

London Borough Of Havering currently manage Havering’s social housing stock which is in excess of 12,000 properties.

It is delivering a £3bn investment programme that will improve the borough as a place to live. It will bring thousands of new jobs and genuinely affordable homes while helping to create new business opportunities.

At the London Borough of Havering’s void and repairs team, we pride ourselves on being an innovative organisation with a commitment to the needs of residents living in the borough, with a firm focus on repairs and maintenance of LBH housing stock and PSH managed dwellings on a daily basis and achieving positive outcomes whilst looking at service improvements to enhance resident satisfaction.

An opportunity has arisen for an experienced Admin support officer to join our high achieving repairs and Voids team who continually exceed their targets in a highly pressurised environment

Main Purpose of the Job/Key Objectives:

- To provide effective and responsive administrative support for allocated operational activity in a robust, timely, efficient and cost effective manner.
- The role will involve the following on a regular basis:

- Face to face and telephone contact with the public
- Facilitating meetings as required
- Assisting with monitoring team plans
- Assisting the team leader with monitoring to ensure compliance with team targets and standards
- Updating records, costs and details into databases
- Liaising with officers, contractors and suppliers as required

***

**Additional Information**

Priority consideration on all advertised roles will be given to London Borough of Havering Redeployees.

The London Borough of Havering is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).

**Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.**
- About Us
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.- Find out _why you should work for Havering Council _._



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