Customer Service Administrator

4 months ago


Worsley, United Kingdom Uniting People Full time

**Customer Service Agent**

**Full time** - 40hrs per week

**Salary** - £22,750 increasing to £25,000 after probation.

Bonus

**Remote role**

X2 weeks training at head office - Worsley, Manchester

**Customer Services**

Positively manage existing customer enquiries and issues, to ensure first step resolution where possible.

Have a proactive and consistent approach to dealing with customer queries to actively maximize all opportunities to protect and increase revenue for the company.

Actively engage with all team competitions and incentives, to drive personal and team goals.

Provide feedback on the impact of changes to Process to the CC Manager

Deliver exceptional customer service at all times, in accordance with the Customer Service Charter, and drive positive Google reviews.

Deal effectively with any customer complaints and resolve them to the satisfaction of the customer or escalate to the CC Manager where necessary.

**Benefits**
- 20 days holiday entitlement plus bank holidays (rising by 1 day each completed year of service) capped at 25 days
- Extra day holiday for your birthday/personal day
- Annual Company Events Day
- Hybrid Working (for office staff)
- Mental Health Care - 6 paid counselling sessions via our Healthshield EAP
- Health care plan via Healthshield including eye care, dental, physio etc
- Employee Discount on storage units
- Free onsite Parking
- Enhanced sick pay (t’s and c’s apply)
- Enhanced family policies - Maternity, Paternity
- Pension
- Discretionary bonus scheme
- Mobile Phone/Laptop (where required)

**Job Types**: Full-time, Permanent

Pay: £22,750.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Worsley



  • Worsley, United Kingdom Four Financial Full time

    **Job Title: Customer Service Advisor** **Salary: £26,775** **Location: Salford** **Hours: Mon-Fri (9-5)** I am currently working with an established manufacturing company based in Salford looking for a Customer Service Advisor to join their busy sales team. You will serve as the first point of contact for customers helping to answer queries about...

  • Office Administrator

    3 months ago


    Worsley, United Kingdom Design 2 Fit Full time

    We are a leading trade kitchen & bedroom manufacturers offering a vast range of made to measure cabinets, doors, appliances and components to trade customers for almost 20 years. We are well known in the kitchen industry and are looking to recruit an experienced kitchen sales administrator to join our team. The main role of the kitchen administrator is to be...


  • Worsley, United Kingdom Pertemps Network Group Full time

    **Job Description**: **_Customer Service Representative_** **_£25,659.00 per annum_** **_Worsley_** Our client is one of the largest providers of various Medical and Industrial gases in the UK and Ireland. As a Customer Service Advisor our client is looking for an individual who is passionate about delivering exceptional customer service whilst building...


  • Worsley, Salford, United Kingdom Linde Full time

    Linde is seeking a dedicated and experienced leader to oversee our customer service operations. As the Associate Director of Customer Service, you will play a pivotal role in shaping the customer experience for our valued clients. You will be responsible for managing a high-performing team, driving continuous improvement initiatives, and ensuring that we...


  • Worsley, United Kingdom Linde Full time

    What you will enjoy doing This is an exciting opportunity to manage our customer service function and play a pivotal role in shaping its future; You will recruit, manage, develop, and inspire a high performing team to ensure the highest level of customer service is provided, whilst making a difference by driving continuous improvements and digital...

  • Food Service Director

    2 weeks ago


    Worsley, Salford, United Kingdom Dalkia UK Full time

    About the RoleDalkia UK is seeking a highly skilled and experienced Catering Operations Manager to join our team. As a key member of our school catering team, you will be responsible for managing the day-to-day operations of our food service, ensuring high-quality food and exceptional customer service.Key ResponsibilitiesManage and supervise a team of...

  • Customer Assistant

    4 months ago


    Worsley, United Kingdom Lidl Full time

    Summary £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of...

  • Customer Assistant

    4 months ago


    Worsley, United Kingdom Lidl Full time

    Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. *Please note this position is for our Mosley Common Store - 62 Parr Brook Gardens, Mosley Common Rd, M29 8PR* As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the...

  • Customer Team Member

    3 months ago


    Worsley, United Kingdom Coop Full time

    **Customer Team Member** - Location: Ellenbrook Centre, Morston Close, Salford, M28 1PB- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid training...

  • Customer Assistant

    3 months ago


    Worsley, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Foods - Walkden **All the details** **Customer Assistant - Christmas - Foods - Walkden** This is a Fixed Term vacancy for a Foods Customer Assistant at the Walkden SF store. Contracted to 16.00 hours per week. Standard Rate of Pay at £10.90 per hour. **Working Pattern**: Tues 12:00-16:00 Thurs 12:00-16:00 Fri...

  • Food Service Director

    2 weeks ago


    Worsley, Salford, United Kingdom Dalkia UK Full time

    Job Summary:Dalkia UK is seeking a highly skilled and experienced Catering Manager to join our team. As a key member of our school catering team, you will be responsible for overseeing the daily operations of our food service, ensuring high-quality food and exceptional customer service.Key Responsibilities:Food Service Operations: Manage the preparation,...

  • Food Service Director

    2 weeks ago


    Worsley, Salford, United Kingdom Dalkia UK Full time

    Job SummaryDalkia UK is seeking a highly skilled and experienced Catering/Chef Manager to join our team. As a key member of our school catering operation, you will be responsible for leading a team of staff and ensuring the delivery of high-quality food and service to our students and staff.Key ResponsibilitiesLead and manage a team of catering staff,...


  • Worsley, United Kingdom Adecco Full time

    23,692.50 paFull-time Worsley M28 area.About the Company: Our client is an independently owned engineering services company, offering a full range of electrical, mechanical, and electronic engineering services fir sine if the UK's largest quality and compliance conscious industrial organisations. They offer end to end engineering solutions across all...

  • Finance Assistant

    3 months ago


    Worsley, United Kingdom LVMH Watches and Jewellery UK Full time

    Supporting our Manchester head office finance team, you will be responsible for assisting with the processing of accurate financial information and providing administrative support to the whole finance function. This is a perfect opportunity for a recent finance graduate or junior looking to gain a wide range of experience with the finance function within a...

  • Dental Receptionist

    3 months ago


    Worsley, United Kingdom Dental Facial Artisan Ltd Full time

    **About us** Dental Facial Artisan Ltd is a small business in Worsley. We are professional and customer-centric. Our work environment includes: - Modern office setting - Growth opportunities - Flexible working hours - Safe work environment Job Overview: Dental Facial Artisan is a forward thinking, fully private dental clinic that will be based in...

  • Estate Agent

    4 months ago


    Worsley, United Kingdom Sell Well Estate Agents Full time

    **About us** Sell Well Estate Agents is based in Worsley, M28 1PB covering the City of Salford. The current market conditions are exciting but challenging and demanding. Our goal is to deliver exceptional customer service.. Our work environment includes: - Great teamwork - Good communication - On-the-job training - Regular social events Job...


  • Worsley, Salford, United Kingdom Dalkia UK Full time

    About the RoleDalkia UK is seeking a highly skilled and experienced Catering Operations Manager to join our team. As a key member of our school catering team, you will be responsible for managing the day-to-day operations of our food service, ensuring high-quality food and exceptional customer service.Key ResponsibilitiesManage and supervise a team of...


  • Worsley, Salford, United Kingdom Page Personnel Full time

    Role Overview: The position focuses on contributing to the development and management of the product assortment, ensuring that customers receive the appropriate items in a timely manner. Company Profile: This is an excellent opportunity for a Junior Merchandising Assistant to join a dynamic Ecommerce Retailer. The company specializes in a diverse range of...


  • Worsley, United Kingdom Page Personnel Full time

    You the Assistant Merchandiser will help to shape and drive the product range, ensuring they are providing their customers with the right product at the right time.Client DetailsA great opportunity for an Assistant Merchandiser to join a growing Ecommerce Retailer in the Worsley area. They sell a variety of trend led product for the home and apparel. From...

  • Support Professional

    4 weeks ago


    Worsley, Salford, United Kingdom Voyage Care Full time

    Make a Real Difference as a Support Worker at Voyage Care Voyage Care is seeking compassionate and dedicated Support Workers to join our brand new specialist behaviour support service in Worsley. This exciting opportunity allows you to be part of a dynamic team that supports a fantastic group of individuals. About the Role: Provide personalized care...