Project Coordinator

3 weeks ago

Newcastle upon Tyne, United Kingdom Netwirking Ltd Full time

**Join The Team as a Project Coordinator**

**Job Type: Full Time, Permanent**

Are you ready to take charge of exciting projects from start to finish? Do you thrive in a dynamic environment where no two days are the same? We have a fantastic opportunity for a skilled Project Coordinator to join our client’s team and play a pivotal role in delivering IT solutions to their valued clients.

**About Our Client**:
They’re a leading software company within their industry, specialising in cutting-edge software solutions. Their commitment to excellence has earned them a reputation as the go-to provider for their customers seeking efficient and innovative IT systems. As they continue to expand their reach, they are looking for a talented Project Coordinator to join their Implementation team.

**The Role: Project Coordinator**

As a Project Coordinator, you will be at the heart of their projects, ensuring that everything runs smoothly from initial client interest through to project completion and beyond. Your passion for organisation, customer satisfaction, and attention to detail will drive successful project outcomes. Your responsibilities will include:

- Collaborating closely with their Sales Team, clients, and suppliers throughout the project life cycle.
- Ensuring that the anticipated benefits of their IT solutions are fully realised for their clients.
- Overseeing effective project organisation, ensuring projects are delivered on time, within budget, and to the highest quality standards.
- Managing diaries and coordinating meetings as required.
- Working closely with internal departments, including Sales and Technical Support, to ensure the best customer experience.
- Developing a strong pipeline of work with clients and managing cases/projects with efficiency.
- Providing regular project tracking and reporting to management.
- Facilitating cross-activity within the business to foster collaboration and seamless execution.
- Elevating their service delivery through the implementation of disciplined processes and work instructions.
- Maintaining excellent communication, both verbal and written, to keep an end-to-end view of active cases, tasks, and project statuses.
- Demonstrating dedication by learning their system to acquire comprehensive software knowledge.
- Assisting in the development and implementation of essential processes and work instructions.

**About the Department: Implementation**

The Implementation team is dedicated to ensuring that their clients' journey with them is smooth and successful. As a Project Coordinator within this department, you will be at the forefront of transforming dental practices with innovative IT solutions.

**Reports To: Operations Manager**

As a Project Coordinator, you will report directly to the Operations Manager, working closely together to achieve strategic objectives and maintain operational excellence.

**Working Arrangements**:
You will be based at their modern office in Gosforth, Newcastle upon Tyne, Tyne & Wear. The standard work schedule is Monday to Friday, and they offer flexibility with the following options:

- Option 1: 08:30 - 17:00 with a 1-hour break.
- Option 2: 09:00 - 17:30 with a 1-hour break.

**Job Skills & Requirements**:
To excel as the Project Coordinator, you'll need to possess a diverse set of skills and qualities that drive successful project outcomes. Here are the key skills and requirements we are looking for:

- **Excellent Time Management**: You are a master of managing your workload efficiently, adept at balancing multiple projects and tasks simultaneously. Whether working independently or as part of a team, you consistently meet deadlines and deliver results.
- **Prioritisation and Risk Management**: With your keen eye for detail, you can prioritise tasks effectively and report any potential issues to management promptly. Your ability to mitigate risks ensures projects stay on track, meeting deadlines while keeping client satisfaction at the forefront.
- **Guidance and Collaboration**: You possess the skills to assist and guide both their internal team and external clients. Your expertise and approachable nature help facilitate smooth collaboration and project success.
- **IT Proficiency**: A good understanding of IT is crucial in your role, enabling you to discuss cases and issues effectively with the Managing Director and Operations Manager. Your tech-savviness enhances communication and decision-making throughout the project life cycle.
- **Analytical and Logical Thinking**: As a problem solver, you approach challenges with a logical and analytical mindset. Your ability to seek and analyse relevant information empowers you to make effective decisions that drive project progress.
- **Strong Communication Skills**: Your exceptional communication skills enable you to interact confidently and effectively with individuals at all levels, fostering strong working relationships and ensuring clear project communication.
- **Budget Ma

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