IT Project Coordinator

1 month ago


Newcastle upon Tyne, United Kingdom Catalyst Full time

Catalyst Recruitment is looking to appoint a Project Co-ordinator.

Our client is a market leader in the provision of bespoke management software (SAAS) to medical professionals worldwide. A profitable and cash rich company, they score highly on service, product and price. With a 98% retention rate, they are seeking an individual who will improve customer satisfaction levels still further through effective system implementation.

Reporting to the Head of Operations, you will:

- plan, organise and deliver implementation of the company’s software at customers’ sites
- create a project roadmap with client touch points
- Liaise with customers regarding the onboarding process and add personalization where appropriate
- Coordinate, implement and organize training, liaising with the internal training team
- Own the onboarding process, ensuring resources are efficiently booked and scheduled
- Maintain effective and regular communication both with internal teams and customers
- Collate and analyze data and reports to identify potential software or business enhancements to drive efficiency and improve the client’s experience
- Drive best practice

As Project Co-ordinator, you will need to:

- Have experience of project delivery in a fast-paced environment
- Be a strategic-thinking, logical problem-solver
- Be an accomplished multi-tasker
- Be able to manage multiple workstreams simultaneously
- Have experience working with cross-functional teams
- Possess excellent MS Word, Excel & Powerpoint skills
- Have well-honed presentation skills
- Have good analytical skills
- Be willing to travel occasionally to client sites

Benefits & rewards:

- Salary of £25-30k + benefits
- Full training in the company’s bespoke software (3 months)
- Forward thinking team and profitable, growing business

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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