Newmedica Optical Assistant

2 weeks ago

Abingdon, United Kingdom Specsavers Full time

**Experienced Newmedica Optical Assistant**

**Store: Abingdon, Oxfordshire**

**Salary: up to £23,000, Dependent on experience**

**Hours: Full Time - Weekend work is essential**

**Previous Optical experience is essential for this role**

Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers - a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive.

We’re looking for someone who has previous optical experience as an Optical Advisor or Dispensing Assistant - however we’ll continue to help develop and expand your knowledge.

Primary responsibility for delivering ongoing clinic services including:

- Managing the relationship with the patient and the provision of appropriate information to them, ensuring that exceptional customer service is delivered.
- Management of patient data; ensuring availability, required accuracy and confidentiality. This may involve retrieving patient records from and returning them to the Trust, liaising with Newmedica’s central operations team, updating Newmedica’s electronic patient records and producing and providing letters to patients.
- Performing, verifying and recording results of clinical testing with absolute integrity.
- Working with other clinic staff, including clinicians to ensure optimal patient flow, including assisting them if required.
- Undertaking other ad hoc and administrative tasks as required to ensure the smooth running of the clinic.
- Appropriate escalation of process, clinical, equipment, quality or infection risk issues.
- Maintaining a positive relationship with client teams at every interaction.
- Committed to continued professional development and clinical governance, including participating in appraisal process, completion of mandatory training and clinical audits and research as required.

You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.

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