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Clinic Assistant

4 months ago

Abingdon, United Kingdom Newmedica Full time

**Clinic Assistant**

We are one of the leading providers of NHS ophthalmology services in England. We aim to make a positive difference to people’s lives through better sight and eye health.

We have recently opened our brand-new clinical service in Abingdon, Oxfordshire and we're looking for Clinical Assistants to join the team and help us continue to deliver outstanding clinical care for our patients.

**What are we offering you?**
- A salary of up to £23,000
- 25 days annual leave plus bank holidays
- A company pension scheme
- Free on-site parking
- Full time and part time roles available
- Access to a range of benefits including free eye tests, discounted or free glasses, access to an online discount store, a free 24/7 well-being/counselling/advice service.
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients

**What will the role involve?**

Clinic Assistants are the public face of Newmedica and are integral to the successful operation of the clinic. They are responsible for performing clinical tests and ensuring that all patients understand their treatment. They are also responsible for ensuring the smooth and efficient administration of the clinic.

Combining a friendly and accessible personal manner with basic clinical testing skills, our CA’s pride themselves in delivering great customer service.

No clinical knowledge is required (full training will be given) but intellectual curiosity is desirable. We’re passionate about helping our teams to be at their best, so we’ll work with you to ensure you’re fully supported both personally, professionally and always provide opportunities for growth.

**What skills and experience do I need for the role?**

**EXPERIENCE & KNOWLEDGE**
- Proven customer service skills with a passion for customer care. Previous experience of working in a customer facing role is desirable.
- Willingness to build and gain knowledge
- Previous experience is not required.
- Computer literate - comfortable with Microsoft Office products and the ability to learn new patient record systems.

SKILLS & PERSONAL ATTRIBUTES
- Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs.
- Organisation skills and the ability to multi-task.
- Committed to delivery of consistently high standards of testing and administration.
- Enjoys the routine and rhythm of a process driven environment.
- Comfortable making a significant contribution in a small team.
- Able to balance working independently with appropriate escalation.

We value the different experiences and diversity that each of our individual team members bring to our service and are looking for future colleagues who share that same passion. We provide full training and support to all of our staff and are looking for individuals who would like to grow and gain knowledge in a sector that may be new to them.

**Would you like to know more?**

**Would you like to apply?