Client Services Officer

2 months ago


Leigh, United Kingdom Citizens Advice Full time

**Position**: CLIENT SERVICES OFFICER (Adviser)

**Location**: Leigh, home working, other company locations

**Closing date**: 05 June 2023

**Role details**:
**Job title**: CLIENT SERVICES OFFICER (Adviser)

**Location**: Leigh, home working, other company locations

**Salary**: £21,090 - £22,200 (depending on experience)

**Salary pro rata**: No

**Hours per week**: 36.25

**Type of contract**: Fixed term

**End date of contract**: 31-05-2023

**Closing time**: 09:00

As a Client Service Officer you will use listening and questioning skills in order to assess the clients advice needs whilst maintaining structure and control of the meeting.

Through understanding the client’s issues you will ensure that appropriate assistance is provided, including information, signposting, referral, advocacy or advice and form completion.

Contract: 12 months fixed term

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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