Business Support Service Lead

2 weeks ago


Dudley, United Kingdom HR GO Recruitment Full time

**Business Support
- Service Lead - Dudley DY1 1JQ**

Under the overall direction of the Head of Business Support the post holder will be responsible for the children's services business & executive support function within the Directorate.

**Specific Accountabilities**
- Plan, monitor and control the work of Business & Executive Support (spread over a number of buildings), setting priorities and liaising with other heads of service, service managers and team managers to ensure the provision of an effective and efficient business support service.
- Ensure that the service meet expectations and achieves service objectives through adopting a proactive, positive and effective approach to performance management at individual and service level.
- Direct responsibility and accountability for the management of Business Support, including income and expenditure authorisation, ensuring effective and proper spend and compliance with statutory financial regulations
- Promote and implement good employment policy and practice ensuring that individuals are effectively performance managed; supported in their professional development and fully equipped to deliver service expectations.
- Actively review processes and procedures within the Business Support to ensure high quality, accurate and effective support is provided
- Contribute to the recruitment and selection process
- Ensure effective communications within and across the service areas of responsibility
- Actively lead and promote a positive approach to equality which ensures the Council meets its statutory obligations, engages with all of its communities and develops an inclusive culture which positively welcomes diversity.
- Make an effective contribution to corporate, directorate and service wide management teams and support the Council's leadership in service developments and where appropriate key corporate policies and initiatives.
- Ensure compliance with all relevant Council policy and procedures throughout the service area(s) making an ongoing contribution to their review and development as necessary
- Deputise for the Head of Service as required



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