Finance Administrator

2 weeks ago

Manchester, United Kingdom The Co-operative Bank Full time

**Finance Administrator**

**Location: Various - Plymouth/Manchester/Skelmersdale (Hybrid working)**

**Contract: Permanent**

**Grade: DR2**

**Working Hours: 35, 37.5 or 40 hours per week**

The Co-operative Bank has a lot to be proud of since the launch of the Ethical Policy in 1992 which remains unique in UK high street banking. We believe our approach to banking, with values and ethics at the centre of everything we do, sets us apart and remains the key reason why approximately 4 million customers choose to bank with us.

**What you can expect from us**:

- 27 days holiday at start, rising to 30 days plus bank holidays
- Annual bonus scheme
- Competitive pension / income protection / life assurance
- 2 paid days for volunteering per year
- Strong career path within Financial Services
- Family friendly policies and supportive working environment
- Recognition scheme and a culture in which we celebrate success
- Active network groups, ran by colleagues for colleagues
- Full training and development with career progression opportunities

**Role purpose**:
To work within agreed processes to ensure all client and customer financial operation needs are met including the following activity:

- Payment allocation
- Account and nominal reconciliation
- Financial control
- Key nominal and account reporting as per client requirements

**Key accountabilities**:

- Daily reconciliation of administered bank accounts evidencing financial control to internal and external clients and stakeholders and ensuring accurate group and external portfolio accounting.
- Daily reconciliation and clear down of all suspense and intercompany balances on all to facilitate correct portfolio accounting.
- Daily reconciliation and breakdown of all transactions for each administered mortgage portfolio to support cost and income analysis.
- Develop, manage and maintain (in line with client standardised processes and templates) reconciliations for key ledger nominal, for example unidentified cash, to ensure compliance and robust financial control.
- Preparation, validation and submission of monthly mortgage portfolio financial MI to all internal and external lenders, auditors and other stakeholders, all submissions to be made within strict SLA timeframes.
- Reviewing incoming standing orders, DSS & Unpaid Direct Debits exceptions prior to allocation to a customer account.
- Reconciliation and prompt settlement of insurer commissions, solicitor and agent invoices
- Allocation and, where necessary, banking of all incoming customer payments (including redemption payments) on a daily basis, ensuring customer account accuracy and accurate financial accounting.
- Validate and post customer account and nominal data entry generated by both operational (customer facing) and internal finance team to ensure customer account accuracy and accurate financial accounting.
- Respond to and resolve incoming customer account and nominal transaction queries received from Operational Arrears, Mortgage Operations, Banks and other group stakeholders to ensure customer account accuracy and accurate financial accounting.
- Input and approval (within mandated levels) of internal & external payment transmissions into banking system, ensuring outgoing customer payments are made in a timely fashion in line with agreed SLA’s.
- To help in driving efficiency and best practice within the team.
- To assist in ad-hoc project work impacting the operational finance area.

**Technical capabilities**:

- In depth knowledge of payment processes, procedures and payment schemes; relating to BACS, Faster Payments, Cheque and Credit clearing, CHAPS, Overseas transactions.
- Expert knowledge of the regulatory requirements and rules that govern the function to ensure compliance is maintained.
- Strong knowledge of the UK Payments sector, competitor activity, market developments, regulatory regime and emerging market trends.
- Well-developed networking, communication and influencing skills to manage relationships and understand key issues.
- Makes decisions in relation to technical / operational areas and activities carried out within guidelines and broader procedures with freedom in determining workload and priorities.

**Knowledge, skills and experience required**:

- Good numeracy skills
- Attention to detail and investigative skills
- Good communication and interpersonal skills
- Proven ability to meet tight deadlines under pressure
- Computer literacy including strong Excel skills

Should you require any reasonable adjustments throughout the recruitment process, please let our careers team know.

Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Manchester

Application deadline: 21/02/2023

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