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Care Coordinator
3 months ago
**Care Co-ordinator | East London | Full Time | £27,000 - £32,000 depending on experience**
If you have a genuine enthusiasm for supporting independent living and want to make a positive impact on people’s lives, then read on
Our client is not just a care provider; They are a community of compassionate individuals committed to leading the way in delivering top-quality home care. If you're seeking an opportunity to contribute to a company with a longstanding ethos of prioritising the comfort and well-being of individuals who choose home care over institutional settings, this is the perfect place for you.
**Are you the right person for the job?**
The following criteria are essential for this role
- Proficiency in using Rostering Systems within the Health and Social Care Sector
- Understanding of the scheduling process in the Health and Social Care Sector
- Ability to match Customer Requirements with the appropriate Care and Support Worker
- Office Administration experience, including typing, letter writing, and filing
- Working knowledge of quality control procedures within the Health and Social Care Sector
- Exceptional people skills with a commitment to providing outstanding service
- Effective negotiation skills
- Ability to work independently and collaboratively as part of a team
- Excellent IT skills, including Database Management
- Enhanced DBS check
**What will your role look like?**
- Proactive scheduling of staff to ensure optimal care delivery
- Supporting business growth by managing referrals from local authorities and other commissioners
- Building and maintaining strong relationships with local authorities
- Accurate set-up of Client information into People Planner.
- Collaborating with the branch team to ensure adequate capacity
- Active involvement in the recruitment process, including interviewing
- Maintenance of Client and Carer files and managing renewals
- Ensuring compliance with CM2000 and managing worker log-ins/outs
- Conducting 1-to-1 Care Worker supervision and annual appraisals
- Providing timely reports on care hours delivered and forecasts
- Managing initial disciplinary investigations and associated actions
- Quarterly telephone monitoring and analysis
- Printing and distributing documentation for service users, including visit sheets
- Administration of Care Worker payroll, expenses, and mileage sheets
- Proactively planning to address new business opportunities, especially private pay
- Regular communication with Care Workers to offer support and address concerns
- Attendance at meetings with local authorities and internal meetings
- Completing and forwarding the weekly capacity report to Commissioners
- Collaborating with colleagues to cover unallocated care calls
**What can you expect in return?**
- 28 days which includes eight days Bank Holiday
- Pension. Automatic enrolment, employers' contribution
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00-£32,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Care plans: 2 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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