Concierge / Reception - Bank (Zero Hour Contract)
6 days ago
Grove Place Village is a beautiful retirement community set in 27 acres of Hampshire countryside offering independent living and access to an extensive range of resident amenities and healthcare services - all within the exquisite setting in one of England’s most picturesque counties.
We are looking for Concierge/Receptionist to join us on zero hour contract basis to cover holidays, sick days and to help during the busy periods. The right attitude is important as we will provide the training
Job description:
- To provide excellent customer service to all residents, visitors and contractors alike, actively engaging with them to provide a seamless experience.
- Provide a friendly and reassuring presence to all, handling any queries or complaints which may arise in a professional manner.
- To co-ordinate daily operations ensuring quality and service delivery always meet and exceed resident’s expectations.
- To assist Head Concierge with a wide range of different activities
- Manage Concierge desk, answering calls, daily charges, delivering parcels and post if required
- Assist other departments when required
- Assist with resident transport to and from appointments if required
- Carry any other duties requested by your
Person specification:
- Excellent communication skills and able to display sensitivity and understanding of resident’s needs.
- Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm.
- Must be pro-active and able to use initiative to enhance the lifestyle of the residents
- Professional presentation, confident and outgoing nature.
- Well organised, ability to problem solve and works under pressure.
- A great team player who takes ownership and responsibility
- Clean driving license required
In return we’ll offer you:
- Full training and Induction
- Employee Discount Scheme
- DBS paid
- Regular coaching and support
**Grove Place Village provided the following inclusive hiring information**:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
**Job Types**: Part-time, Zero hours
**Salary**: £8.91 per hour
Additional pay:
- Tips
**Benefits**:
- Discounted or free food
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
**Experience**:
- Receptionists: 1 year (preferred)
Work remotely:
- No
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