Medical Secretary

6 months ago


Coventry, United Kingdom Priory Healthcare Full time

Rehabilitation and Recovery service for adult males and females. The Priory Hospital Solihull has 31 beds spread across 3 wards with a defined care pathway for our service users. Based in the picturesque village of Meriden, we offer a number of benefits on site including:

- Free parking

Monthly staff appreciation events

CPD training and development for all staff

Access to Priory benefits including pension scheme amongst many other benefits
- Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details
- Provide exceptional customer service to our patients, ensuring a positive customer experience.
- Consistent use of CareNotes, paying particular attention to uploading reports and copy documents as appropriate and in line with company policies and SLAs.
- Liaise with Inpatient and Therapy Services regarding admissions, discharges, follow up arrangements and CPA and other multi agency meetings
- Ensure that all documentation is correctly filed, in order that financial, regulatory and other auditors can be satisfied.
- Update patient details and records within CareNotes promptly, ensuring accuracy of all data input.
- Ensure that Medical records are safely stored and archived in accordance with company and local procedures.
- Maintains all standards pertaining to confidentiality and Information Governance in accordance with Company Policies.
- Work effectively with colleagues across all departments with a strong focus on the success of the hospital
- May be required to provide cover for colleagues in other departments as appropriate.
- Attendance and Record keeping at ward round


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