Medical Secretary

3 days ago


Coventry, United Kingdom HCRG Care Group Full time

Job Introduction
As a** medical secretary** you’ll join a team who are focused on _delivering impeccable customer service to our service users _to really make our service users and staff feel the difference.

We are looking for medical secretary to join the team at ”**The Meridian Practice**” to provide high quality primary care to our patients.

The Meridian Practice is a specialist GP service for asylum seekers and refugees in Coventry. The healthcare team based in Coventry deliver holistic health care for this patients group. We provide services to meet the needs patients who attend the Practice and aim to make a difference to people’s lives in their community.

As a medical secretary, you will work alongside a team of fellow dedicated and highly skilled healthcare professionals in service. We support each other in any way we can by holding regular meetings / development sessions / social events.

We are keen to strengthen our team by identifying a forward thinking and highly motivated medical secretary staff who is committed to providing high quality clinical services and making a difference to the health inequalities of the area.

Main Responsibilities
- The main duties of the role include:

- Typing referral and clinical letters to send to local hospitals and service providers for the e-referral service / RSS.
- Administration of e-referral system and maintain robust logs and trackers of all referrals, particularly 2WW for audit purposes.
- Acting as a point of liaison between doctors, patients and hospitals dealing with queries and trouble shooting problems.
- Making appointments directly with hospitals where appropriate e.g. rapid access clinics.
- Chasing outstanding investigations / results / correspondence.
- Processing EMIS and Docman tasks and workflows.
- Typing of other correspondence produced by doctors/nurses/practice manager as required.
- Preparing agenda’s for in-house meetings and taking of minutes
- Ordering of stationery and office supplies.
- Scan patient-related documents onto their medical record as required using SNOMED codes as agreed by the clinical team.
- Participate in service development and training.
- Any other delegated duties considered appropriate to the post.

Experience in this role is desirable but not essential.

The essential qualities we are looking for in our Medical secretary applicants are:

- Knowledge and experience of working on Emis Web.
- Previous experience of working in a Clinical medical secretary
- Strong written and verbal communication skills
- This is a multi-skilled role and the post holder will work closely with the team to ensure all roles within the office are covered during periods of absence or extreme work pressures
- Excellent time management and organisational skills
- Ability to work under pressure and prioritise caseload
- Ability to work independently and responsibly, without direct supervision
- To understand and abide by the rules of confidentiality
- Discreet and mindful of individual circumstances
- Flexibility, commitment and adaptability

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
You will feel valued as a medical secretary within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- A salary of £20,000 and access to our group pension
- MyWellness - a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
- Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers
- We are pleased to offer access to Wagestream -which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- Access to a range of courses and e-learning to develop further skills, bespoke career pathways


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