Medical Secretary

3 days ago


Coventry, United Kingdom Balsall Common and Meriden Group Practice Full time

Balsall Common and Meriden Group Practice

**Post: Medical Secretary**

**Responsible to**:Practice Manager

**Main Duties**:

- Typing (audio)
- Updating computerised records
- Responsible for prioritising work
- Telephone enquiries
- Arranging appointments
- Liasing with other members of staff within the practice
- Liasing with various departments in hospitals
- Completing medical reports for insurance companies and other outside agencies
- Training other members of staff
- General office duties
- Holiday/ sickness cover

Typing

Typing of referral letters (private and NHS) using both Systm One and Microsoft Word. Other typing includes medical reports, letters for patients to outside agencies, Choose and Book attachment referral letters, invoices, letters to hospitals requesting results of investigations etc.

Prioritising Workload

Assessing work on a daily basis and prioritising accordingly.

Telephone

Dealing with telephone enquiries to and from:

- Patients
- Secretaries and staff at hospitals
- Outside agencies

Entering details of patient contacts on to the patient computer records.

Offering assistance/advice to patients and members of staff.

Faxing of referral letters, x-ray requests, investigation results to hospitals and forms to outside agencies.

Appointments

Arranging/ making appointments to:

- NHS hospitals by referral letter, fax, Rapid Access, Choose and Book
- Private hospitals
- Community Services

Liasing with Members of Staff

Consulting with colleagues at both Balsall Common and Meriden surgeries, working as a team.

Liasing with Hospitals

Working alongside various departments in hospital in supporting the continuity of care for the patient, i.e. obtaining results of investigations and letters from hospitals and in turn providing the hospitals with results performed at the surgery and any relevant information which might affect the patient’s hospital care.

Medical records

Completing private Medical Attendant Reports for insurance companies.

Checking of all reports completed by the GP to ensure all relevant information has been entered, including bank details etc. recording details of the form on the patient’s computer records and invoicing third part as necessary.

Training other members of staff

Training as required. Support Practice with work experience and induction of all new staff. Inclusion in recruitment process of Medical Secretary vacancies when necessary.

Keeping GPs and members of staff up to date with changes in the administration of referrals, forms and care guidelines.

Holiday/ Sickness Cover

Flexibility is necessary in order to cover secretarial duties at both practices, this requires secretaries to commute between surgeries when necessary.

CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES REGARDING PATIENT INFORMATION.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £15,000.00-£17,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff have twice weeks COVID testing, patients requested to wear masks on entry to any area of the practice. Social distancing in place, masks and full PPE available to all staff as appropriate. COVID vaccinations available to staff as NHS protocols.

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Secretary: 1 year (preferred)

Reference ID: Medical Secretary M89016


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