Service Desk Analyst

**Service Desk Analyst** **Location: Gateshead** **Salary: £23,000 - £26,000** **Benefits: Training/Progression/Private Healthcare/Hybrid Working** A **leading organisation**specialising in providing **high quality services** are looking for a **Service Desk Analyst.** **Responsibilities include**: - Adhering and responding to agreed SLAs - Assisting...

Troubleshoot hardware, software, and network-related issues and escalate complex problems to appropriate teams when necessary. Maintain accurate and detailed records of all user interactions and issue resolutions in our ticketing system. Collaborate with other IT teams to implement solutions and resolve service-related incidents efficiently. Participate...

Troubleshoot hardware, software, and network-related issues and escalate complex problems to appropriate teams when necessary. - Maintain accurate and detailed records of all user interactions and issue resolutions in our ticketing system. - Collaborate with other IT teams to implement solutions and resolve service-related incidents efficiently. -...

Management of the IM&T Service Desk call log, including production of performance statistics, in association with the Desktop Support Supervisor - Management of the IT hardware and software asset databases, in association with the IT Security Officer - Tracking and management of all requests for IT related hardware and software, including preparation of...

Experience in using and maintaining databases. Knowledge of and experience in using Service Desk software, including call transfer to other organisation helpdesk systems Familiarity with on-line technical and support resources. Possess ITIL Green Badge certification. Possess Service Desk Institute Service Desk Analyst qualifications. Willingness to enhance...

**IT Support Analyst** **Salary: £23,000** **Location: South Tyneside** **Type: Permanent** This is an exciting opportunity to join the IT team in the role as **IT Support Analyst.** Collaborating with the existing team you will supply **1st line support** to a user base of over 200 people across several sites. You willhave the opportunity to develop...

Management of the Digital Service Desk call log, including production of performance statistics, in association with the Desktop Support Supervisor - Management of the IT hardware and software asset databases, in association with the IT Security Officer - Tracking and management of all requests for IT related hardware and software, including preparation of...

We are seeking a highly skilled Cyber Security Analyst to join our team at Aspire Technology Solutions. Based in the UK, this role offers a challenging opportunity to work with cutting-edge technology and contribute to the growth of our business.As a key member of our 24/7 team, you will be responsible for providing rapid response and remediation to customer...

Job DescriptionProvide user support for our IT services team, handling calls and resolving incidents in a professional and helpful manner.Investigate and resolve technical issues related to systems such as Document Management System, Outlook, and Microsoft Office 2010 applications.Build, configure, and maintain PCs and laptops to ensure efficient...

Job SummaryWe are seeking a Help Desk Technician to join our team at NRG Resourcing Ltd. The successful candidate will have previous experience in an IT support or customer service role, with a strong understanding of Windows, macOS, and/or Linux operating systems.Duties will include responding to customer inquiries, diagnosing and troubleshooting technical...

We are looking to recruit a customer service advisor on behalf of our client based in Gateshead. Hours of work would be Monday to Friday 8:45am-5:00pm. The role will be working on the e-desk within the e-commerce department assisting with all customer related queries from deliveries to product information. ROLE AND RESPONSIBILITIES - Manage all inbound...

COMMERCIAL ANALYST GATESHEAD, TYNE & WEAR JOIN A LEADING FACILITIES MANAGEMENT COMPANY The company operate throughout the UK providing comprehensive Facilities Management services to a significant portfolio of buildings across public and private sector customers. Covering building and employee services across hard and soft FM services the companycover all...

**Application Support Analyst** **Gateshead (Newcastle)/Onsite** **£25,000 - £29,000** My client is a large award-winning facility management organisation - the company spans over 5 offices and over 13,000 staff nationwide, with their services ranging from catering to security. The company provides services to a large variety of organisations,such as the...

Job Title: Asbestos Surveyor / Analyst. Location: Gateshead, Tyne and Wear. Salary / Benefits £24k - £38k + Training + Benefits Our client is a privately owned and independent UKAS accredited Asbestos Consultancy based in the North East. They are now seeking to take on a qualified and knowledgeable Asbestos Surveyor / Analyst. You will be responsible...

Job Title: Asbestos Surveyor / Analyst. Location: Gateshead, Tyne and Wear. Salary / Benefits £24k - £38k + Training + Benefits Our client is a privately owned and independent UKAS accredited Asbestos Consultancy based in the North East. They are now seeking to take on a qualified and knowledgeable Asbestos Surveyor / Analyst. You will be...

We are looking for a highly organized and efficient Part-Time Front Desk Receptionist to join our dynamic team. As a key member of our Reception/Admin team, you will be responsible for delivering excellent reception and administrative services to patients, doctors, and colleagues.Our TeamWe have a diverse team of over 20 staff, including partners, salaried...

Discover a rewarding career with Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation. We are seeking an experienced Financial Services Business Analyst to join our dynamic UK Education Finance team.About the roleYou will provide financial analysis and business partnering services to our UK Education...

**The Role** Testing activities undertaken by the Test Analyst will be a mixture of manual and automated processes which will test such business system aspects as GUI, API, Data File Processing and Reports. In this role you can guarantee the opportunity to grow your testing skills, as the Test Manager seeks a keen and passionate Tester Analyst to mentor and...

We're searching for our new colleague to join us as an **Inventory Analyst** working in our highly motivated, inclusive, and productive fulfilment team that delivers a high-quality, cost-effective service and support our colleagues in transport,commercial teams, and the overall network. This is brand-new role for our new fulfilment centre based in...

Application Support Lead At Churchill, we put our people first so that they can deliver outstanding service to our clients. We recognise that our client’s environment reflects their brand and provides a better workplace for their people. We never compromise on quality and are unrivalled in our attention to detail. This is an opportunity for you to be...