IT Helpdesk Engineer
2 weeks ago
IT Helpdesk Engineer
Tadley
£33-38k
12 Month Contract
We are recruiting for an exciting opportunity to join a global engineering company working for their established IT team.
The company can offer excellent rates of pay and hybrid working (3 days in the office/2 at home). This is a 12 month temporary contract with the possibility of being offered a permanent opportunity. The company offer excellent benefits such as pension, medicalinsurance and the opportunity to travel internationally
- First point of contact for help desk queries
- Answer helpdesk tickets and raise to senior engineers if and when required
- Hardware Break fix management
- Windows 10 troubleshooting and configuration
- Active Directory administration including group policies
- Commission and shipping laptops worldwide to employees or sourcing locally where required
- Commission and shipping mobile phones worldwide to employees or sourcing locally where required
- Good understanding and working experience with Microsoft Office suite
- Experience of working with Google Business Suite
- Management and configuration of iOS and Android mobile devices
- Experience with Sophos EDR
- Internet connectivity troubleshooting / wfi access points / door entry systems.
- Remote ERP system client troubleshooting
Ideally you will have previous IT/Helpdesk experience and a proven track record of developing and providing Service Level Agreements and Help Desk deliverables.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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