Contract Support Supervisor

6 months ago


London, United Kingdom Bardwood Full time

**About the role**

**Title - **Contract Support Supervisor**

**Pay Rate - £40,000 per year**

**Location - **London (Various sites)**

**Shift Timings - **Days and nights, 5 out of 7 days a week - there is a requirement to work a 3 weekly rotation of weekends, with 1 weekend being days, 1 weekend being nights and 1 weekend off.**

The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude. We are looking for someone who is confident in their skills and able to ensure an affective service is provided.

**What will you get in return?**

**Our client offers amazing benefits such as**:

- Uniform
- SIA Licensing savings scheme
- Cycle to Work Salary Sacrifice scheme
- Pension and Life Assurance benefits
- Opportunities through our in-house Training Academy, our Leadership Development Programme, online e-learning and development programmes
- Support for Mental Health from the In-house team, as well as a Wellbeing Platform, Flexible working arrangements, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards
- Perkbox Gold membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits

**Your main responsibilities may include**:

- Travelling to various sites to ensure the sites are correctly manned
- Cover any security gaps if alternative cover cannot be found
- Support the contract support officers with any queries/concerns
- Resolve any issues that may occur
- Writing incident reports
- Supervising the team (uniform, behaviour, investigations etc).
- Respond to emergencies
- Be vigilant to the Health and Safety risks
- Excellent communication skills to all levels - verbally, written, phone and by security radio’s
- A positive attitude to dealing with people and taking on challenge

**To succeed in this role, you will need the following**:

- Minimum of 1 years’ experience in a supervisor role
- Valid SIA License
- Manual Drivers Licence
- 5-year checkable work/career history
- Physically fit to undertake given tasks
- Possess the ability to work under pressure
- Good customer service and communication skills



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