Customer Service Assistant Level 1

4 days ago


Gainsborough, United Kingdom Wilko Full time

**Customer Service Assistant Level 1**:

- Hourly Rate
- ** 10.00ph**
- Location
- ** Gainsborough**
- Contract Type
- ** Permanent**
- Hours / Specific Hours
- ** / Monday - Saturday between 8am -6pm**

**Sunday 9.30am -4.30pm**

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.


  • 1:1 Teaching Assistant

    6 months ago


    Gainsborough, United Kingdom Tradewind Recruitment Full time

    **Job Types**: Full-time/Part-time, Temporary contract, Fixed term contract **Salary**: £380 - £450 per week. **Benefits**: - Flexitime - National College CPD - On-site parking Schedule: - Day shift - Flexitime - Monday to Friday - No weekends Ability to commute/relocate: - Gainsborough: reliably commute (required) **Experience**: - Teaching...


  • Gainsborough, United Kingdom Jewson Full time

    **Customer Service Advisor & Stock Assistant - Gainsborough** At?Saint-Gobain?we pride ourselves on being?innovative,?customer focused, agile, open and?engaging and entrepreneurial. We are?also?proud to have been named a 'Top Employer' for 5 consecutive years.?If?you're?passionate about?working with people,?you're?ableto put your customer...


  • Gainsborough, United Kingdom Wilko Full time

    **Customer Service Asst. Evening**: - Hourly Rate - ** 10.00ph** - Location - ** Gainsborough** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Monday -Saturday between 5-10pm** **Sundays when required** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get...


  • Gainsborough, United Kingdom Wilko Full time

    **Customer Service Asst. Evening**: - Hourly Rate - ** 9.60** - Location - ** Gainsborough** - Contract Type - ** Temporary** - Contracted Hours - ** 12** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our...


  • Gainsborough, United Kingdom Clean Tech Full time

    **The Role**: Customer Service Administrator **Location**: Hemswell, DN21 5TU **Shift Pattern/Working Hours**: Monday - Friday 8.30am - 5pm **Salary**: £28802 We are the UK's largest and most technically advanced PET bottle recycling plant, we play a critical role in ensuring we continue provide environmentally friendly packaging solutions to our...


  • Gainsborough, United Kingdom Acis Group Full time

    Job Advert **Who are Acis?** We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to...


  • Gainsborough, United Kingdom William Hill Full time

    **Location** Market Street, Gainsborough DN21 2BL **Contract type** Part-time **Salary** £10.50 rising to £10.90 after passing probation **Hours** 12 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues...

  • Care Assistant

    7 months ago


    Gainsborough, United Kingdom Devonshire care 1 limited Full time

    WE ARE RECRUITING FOR BOTH DAY AND NIGHT STAFF IN OUR SMALL NURSING HOME you will be required to provide assistance to service users’ needs with activities of daily living, including washing, dressing, bathing, toileting and assisting with eating. To assist service users with mobility problems and other physical disabilities including continence. You...


  • Gainsborough, United Kingdom Hexadex Ltd Full time

    Hexadex Ltd is a leading Employee Owned Business offering exceptional customer service. We are seeking an experienced Customer Relationship Manager to join our team at our Gainsborough site.The ideal candidate will be responsible for managing all incoming business demand for Retrofit and Aftermarket, ensuring effective communication with internal and...


  • Gainsborough, United Kingdom Jewson Full time

    **The Role** **Customer Service Advisor Yard** At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're ableto put your customer first, and you want to know what...


  • Gainsborough, Lincolnshire, United Kingdom ASDA Full time

    About the JobASDA is seeking a Sales and Service Team Member to join our team. As a Sales and Service Team Member, you will be responsible for providing excellent customer service and maintaining a high level of product knowledge.Key Job ResponsibilitiesRespond to customer queries and resolve any issues in a timely and professional manner.Work...


  • Gainsborough, United Kingdom New Design Group Full time

    Our mission is to design and manufacture furniture for human interaction. This comes not only through us providing outstanding furniture design but also well manufactured products and making our customers’ lives as easy as possible when they work with us. We love what we do and want our customers to love it too - That’s where you come in. **About the...


  • Gainsborough, United Kingdom North Lincolnshire Council Full time

    Required as soon as possible, an enthusiastic and highly committed individual to fulfil the role of Teaching Assistant (Level 2) at Huntcliff School. You must possess excellent IT skills and be an excellent communicator at all levels, be enthusiastic and highly committed and able to work well under pressure, in a very busy environment. We are an ambitious...

  • Customer Advisor

    7 months ago


    Gainsborough, United Kingdom The Storage Team Full time

    **Job description** **Customer Sales Advisor Position, 30 hours Gainsborough (Maternity Cover)** Undergoing rapid expansion from 12 up to 20+ stores in the next 3 years - now is the time to join a growing company in a thriving industry. The Storage Team offer top quality self-storage, business space, office space, virtual addresses and much more. We are...

  • Customer Advisor

    4 days ago


    Gainsborough, United Kingdom The Storage Team Full time

    **Job description** **Customer Sales Advisor Position, 30 hours Gainsborough** Undergoing rapid expansion from 9 up to 20+ stores in the next 3 years - now is the time to join a growing company in a thriving industry. The Storage Team offer top quality self-storage, business space, office space, virtual addresses and much more. We are _The Place For...


  • Gainsborough, United Kingdom North Lincolnshire Council Full time

    We need people with excellent customer care, strong IT skills and an interest in reading who want to work with a diverse customer base. Do you like meeting people and would like a job where you can make a real difference to customer service? If so you could be just the person we are looking for. We currently have a Customer Service Advisor vacancy and are...


  • Gainsborough, Lincolnshire, United Kingdom Asda Stores Ltd Full time

    As a Service Colleague at Asda Stores Ltd, you will play a vital role in delivering exceptional customer experiences across various store departments.Key Responsibilities:Delivering first-class customer service at the checkouts, perfecting pizzas, and replenishing products on the shelvesWorking collaboratively with colleagues to maximise sales and drive a...


  • Gainsborough, United Kingdom Saint-Gobain Full time

    Customer Service Advisor - Yard At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want to know what it’s...


  • Gainsborough, United Kingdom Eden Tyres & Servicing Full time

    Position: Customer Service Advisor Location: Eden Tyres & Servicing in Gainsborough - £11.44 - £12.20 per hour. - Loyalty bonus. - Monday to Friday 30 - 40 hours per week negotiable. - Saturday availability if possible. **Benefits** - No working on Sunday’s or Bank Holidays. - Healthcare allowance. - Workplace pension. - In-house management training...


  • Gainsborough, Lincolnshire, United Kingdom Hexadex Ltd Full time

    Job TitleWe are seeking an experienced Customer Relationship Manager to join our team at Hexadex Ltd in Gainsborough. The successful candidate will be responsible for managing all incoming business demand for Retrofit and Aftermarket.The role involves coordinating the day-to-day activities of the Demand Conversion process, ensuring that all internal and...