First Contact Advisor

2 weeks ago


Wrexham, United Kingdom Wrexham County Borough Council Full time

**Description**:
FIRST CONTACT ADVISOR

G04 £21,189 - £21,575 per annum

37 hours per week (Permanent)

Job Share considered

Internal Only

The post(s) will be located within the Single Point of Access Team, Adult Social Care Department (which comprises of Social Workers, Occupational Therapists, Social Care Assessors and Third Sector agencies) and is based in Redwither Tower, Wrexham Industrial Estate, Wrexham.

The post holder will gather information to ensure accurate and appropriate referrals/ enquiries to the team, provide basic information and advice and accurately record all information on the appropriate departmental systems.

You should have evidence of experience in the use of IT and Microsoft packages, e.g. Word and Excel but most importantly possess excellent verbal, written, numerical, communication and organisational skills.

In return we offer a post within an innovative and dynamic team, which delivers a high quality service to residents of the County Borough.



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