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Administrative and Clerical Officer

1 month ago

Sidcup, United Kingdom Oxleas NHS Foundation Trust Full time

**Children & Y.P Services - Single Point of Access (SPA)**

**Permanent FTP x1**

**Flexible shifts and WFH to cover operational needs/hours: 7.30am - 7.00pm Monday - Friday**

**Base: Acorns and other designated Trust sites**

This post is within an Administration team providing a single point of access support for Children's Specialist Community Services.

This service receives in excess of **130 calls a day **, as administrator, you will be required to participate in call centre duties liaising with service users and health care professionals, with the expectation to resolve and deal with the call.

This is a varied role creating referrals, booking appointments, taking messages/dealing with queries, scanning documents, uploading them to the RIO system, sending out reports, electronically distributing post, data inputting and carrying out routine admin duties.

The post provides reception cover, meeting and greeting families attending appointments, helping prepare clinic rooms and infection control duties.

This is a very demanding role - you must have the focus and ability to **_switch _**back and forth **_between _**tasks and excellent attention to detail is key.

You may be required to work at different locations to support outreach services in the community, which will consist of meeting and greeting families, creating referrals and support the running of these sessions.

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