Soft Facilities Monitoring Officer

2 weeks ago


Birmingham, United Kingdom Summerhill Services Limited Full time

**POSTS & HOURS**:
- Apprentice Facilities Monitoring Officer Level 2

**Based at**: Various/ Based at Venture House

**Permanent post**: 37.5h

**Salary**: £19101 Apprentice Salary

We are looking for an organized, self-motivated, pro-active, problem solving individual who takes pride in their work. Someone who has practical audit experience in a customer facing service industry.

**Role Purpose**:

- Work alongside experienced staff and to contribute positively to the operation of the Estates and Facilities Services.
- To ensure service users receive high quality Facilities Services which enhances their experience.
- Combine practical on the job training, whilst undertaking study to achieve the Level 2 qualification.
- An apprenticeship is a work-based placement that combines practical, on-the-job training with continued study towards a recognised qualification.

Passion, Drive, Determination, A Great Team and Future Development

These are just a small selection of what we can offer at Summerhill Services LTD (SSL). We are looking for an Apprentice who is looking to learn new skills, gain new experiences and is looking for a career within Facilities Management.

So, if you would like to part of our team then here is where you need to APPLY

**Posts & hours**:
Apprentice Level 2

**Based at**: Venture House (Travel to other Trust sites is essential)

**Hours**: 37.5 hours

Apprentice Salary

MAIN DUTIES OF THE JOB
- Work alongside experienced staff and to contribute positively to the operation of the Estates and Facilities Services.
- To ensure Service Users receive high quality Facilities Services which enhances their experience.
- Combine practical on the job training, whilst undertaking study to achieve the Level 2 qualification.
- An apprenticeship is a work-based placement that combines practical, on-the-job training with continued study towards a recognised qualification.

An exciting opportunity has arisen to work within the North PFI Estates & Facilities Department who is looking to appoint an Apprentice Facilities Monitoring Officer working alongside the Soft FM Contracting Team whilst undertaking the Level 2 qualification.

The post holder will support with monitoring the Soft FM Services including (but not limited to) Domestic Services, Catering, Linen and Laundry, Pest Control and Security through audits and data analysis.

The post holder will also carry out a range of office/clerical duties to support the North PFI Team, including minute taking, diary management and data collection for the monthly reports.

If you are well organised, enthusiastic, calm under pressure with a hands on adaptable and flexible approach, then you are the person we are looking for.

The post will be based at Venture House, Edrington but will require travel to our other Trusts sites.

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services.

**Key Responsibilities**:
Organisational
- Carry out tasks assigned by the Soft FM Monitoring Officer. Work alongside experienced staff and gain on the job specific skills.
- Assisting the Estates and Facilities Team with administrative and clerical support
- Creating meeting minutes and diary management as required
- Production and maintenance of databases and spreadsheets, photocopying and filing (electronic and hard copies) as required.
- Collate information and help produce monthly reports
- Raise purchase Orders and receipt for Goods received
- Complete Ad-hoc duties relevant to your role.
- Assist in undertaking Facilities Audits and recording findings on the Electronic Audit software (including but not limited to, Cleaning Audits, Kitchen Surveys and Efficacy Surveys).
- To contribute to the continual improvement of audit elements where services can be improved to best support the Services and clinical teams
- To support in maintaining the audit software and make any changes as required including creating new users and password re-sets.
- Participate in the PLACE Audits and provide administrative support.
- Liaising with the Soft FM Contracting Team to support specific areas to improve standards through targeted and coordinated monitoring and rectification.
- To monitor all Facilities Service documentation, including but not limited to temperature checks, water management, cleaning schedules, HAACP and COSHH Documentation, ensuring it has been completed within agreed specification.
- To follow the SSL guidelines on health and safety and work in a safe manner with regards to the Codes of Practice.
- Compliance with time recording procedures and adherence to allocated break times. Training/Appraisal/Meetings.
- To take an active role in the promotion and full principles of the apprent



  • Birmingham, United Kingdom Summerhill Services LTD Full time

    **POSTS & HOURS**: - ** Soft Facilities Monitoring Officer Based at: Hybrid/ Based at Venture House Permanent post: 37.5h **Salary**: £34717.18-£41805.64 Post holder will lead the monitoring and audit of all Soft (Domestic & Catering) FM performance aspects for one of the Trusts PFI contracts. You will be a core member of the monitoring team and...


  • Birmingham, United Kingdom Mitie Full time

    **Job Overview**: We are looking for a qualified and experienced Soft Service Coordinator to lead our (Front of House Services) reception, mail and cleaning teams, providing a high-quality experience to all guests and clients in the GPA Head Office building in Birmingham. As the Soft Service Coordinator, you will be able to demonstrate a passion for...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    The post holder will act as an Operational Manager for all facilities activities and deputise for Head of Facilities as directed. The role will ensure delivery of a safe, efficient, and effective Facilities service and interfacing closely with the Head of Facilities and the Estates and Facilities Management team to ensure they are provided with appropriate...


  • Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: The Executive Network Group are currently recruiting a Helpdesk Coordinator (Facilities Management) based in Birmingham. This is an office-based role which is an initial 3-month contract with an opportunity to go permanent. The business you will be working for are a nationwide specialist facilities management company who primarily...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Health Care NHS Trust requires a self-motivated and experienced individual with strong compassionate leadership skills to join our busy Estates and Facilities Department within the Facilities Management Soft Services. The successful candidate will be required to develop strategic plans relating to the National Standards of...


  • Birmingham, United Kingdom Brook Street Full time

    Our public sector client is looking for a temporary employee to join their team as an admin officer. This is currently a temporary role until 18/03/24 with the chance of an extension. This is a full-time role, 37 hours per week, Monday - Friday. Your usual working hours will be shifts between 8am - 5pm, this will be flexible but will be due to business...


  • Birmingham, United Kingdom Steve Ball Recruitment LTD Full time

    MECHANICAL AND ELECTRICAL TECHNICAL OFFICER Mechanical and Electrical Technical Officer SALARY AND BENEFITS : £43,080 plus 18% pension ( 13% employer / 5% employee) THE ROLE : This is a great opportunity to join our Public Sector client to provide key Mechanical and Electrical Building Servicestechnical advice across a large and varied estate across the UK....

  • Nights Facilities Officer

    Found in: Jooble UK C2 - 19 hours ago


    Birmingham, United Kingdom Steve Ball Recruitment LTD Full time

    MECHANICAL AND ELECTRICAL TECHNICAL OFFICER Mechanical and Electrical Technical Officer SALARY AND BENEFITS : £43,080 plus 18% pension ( 13% employer / 5% employee) THE ROLE : This is a great opportunity to join our Public Sector client to provide key Mechanical and Electrical Building Servicestechnical advice across a large and varied estate across the UK....


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    The Facilities Management (FM) and multi-disciplinary team, approximately 187 whole time equivalent (WTE) staff with direct line management of two (WTE) Facilities Managers and one (WTE) Catering Lead. Management of technically complex Soft FM Facilities Services. Contribute to the effective management of c£9.2m, variance analysis and scenario based forward...


  • Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £21,000 - £22,400 per year_ - _ permanent_- specialism - construction & property- sub specialism - fm & maintenance- reference number - PR-788543 - job details Do you thrive in a hands-on environment? Do you see yourself as a problem solver & enjoy working on various problems each day? If so we have a fantastic...


  • Birmingham, United Kingdom Birmingham City University Full time

    **Location**: - Curzon Building**Salary**: - £23,088 per annum- Permanent**Post Type**: - Full Time**Release Date**: - 02 February 2024**Closing Date**: - 23.59 hours GMT on Sunday 18 February 2024**Reference**: - 022024-64**ABOUT THE ROLE**: Successful applicants must have previous customer service experience and strong communication skills. Basic...


  • Birmingham, United Kingdom Birmingham City University Full time

    **Location**: - Margaret Street**Salary**: - £20,972 to £21,851 per annum- Permanent**Post Type**: - Full Time**Release Date**: - 01 June 2023**Closing Date**: - 23.59 hours BST on Thursday 15 June 2023**Reference**: - 062023-270The Estates and Facilities department is looking to appoint a Facilities Assistant. The position will be based at the City...


  • Birmingham, United Kingdom TMPW (HP) for Birmingham City Council Full time

    **Contract Monitoring Officer** **Permanent - x2 Posts** **Working 36.5 Hours Per Week** **Salary £23,194 - £29,439 (Grade 3)** **Highways and Infrastructure** **City Operations Directorate** **Be Bold. Be Birmingham**. This is all about how we’re making things happen across the City. The Council provides services to around one million people, and...

  • Facilities Operative

    2 weeks ago


    Birmingham, United Kingdom Scruffy Dog Ltd Full time

    **Facilities Operative** Position Summary: Responsible for the upkeep and maintenance of the Scruffy Dog Birmingham production facilities which includes its equipment, consumable materials, waste, appearance, access, facilities and utilities, (gas), Also responsible for implementation and compliance of systems and procedures (including Health & Safety, ISO...


  • Birmingham, United Kingdom Mitie Full time

    Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...

  • Facilities Coordinator

    Found in: beBee jobs GB - 2 weeks ago


    Birmingham, Birmingham, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...


  • Birmingham, United Kingdom Capita Full time

    Support safer communities as a Field Monitoring Officer: Would you like to contribute to a better, safer UK? We’re passionate about improving the lives of People and have partnered with The Ministry of Justice to keep people out of prison. Make a difference by joining us as a Field Monitoring Officer. On a day-to-day basis, you’ll head off to visit...

  • Security Officer

    4 days ago


    Birmingham, United Kingdom Rapid Security Services Ltd Full time

    **About us** Rapid is one of UK premier and leading independent providers of security services with over 100 years’ combined experience within security sector. Our strength is to clearly understand customer’s security requirements by identifying new and emerging threats, efficient working practices and honest customer care. We always concentrate on...


  • Birmingham, United Kingdom KC Group Full time

    The KC Group have partnered with a leading educational provider In the Birmingham area who are recruiting for a facilities administrator. This is a temporary role with the view to becoming permanent. The Facilities Administrator role offers hybrid working (hybrid days Tuesday, Wednesday, and Thursday from home) and provides an hourly rate from £12.50 per...


  • Birmingham, United Kingdom Arcadis Full time

    At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name...