Care Team Leader/care Supervisor

2 months ago

Witney, United Kingdom You and Me Supported Living Limited Full time

**Who are we?**

You & Me Supported Living is a Supported Living provider for adults with a variety of learning difficulties. We have 8 houses in Banbury and Chipping Norton, with 3-4 adults living in each house. Staff provide care in our houses 24/7, and work with our housemates to enable them to live fulfilling, independent lives.

Visit our website below or take a look at our Instagram account for more information about our houses and our clients.

You & Me Supported Living Limited (youandmesupportedliving.co.uk)

**Overall responsibilities of a Team Leader**

Your primary responsibility will be to support a group of housemates who live in our houses. You will lead and manage a team of Personal Assistants, working together to ensure housemates are safe, well cared for, and having fun. Our housemates may need support with money, with relationships, with employment or education, with personal care, or social activities. You will ensure this support is being delivered, according to the care plans of our housemates, at all times.

**What we're looking for in a Team Leader**:
You care about supporting people to live fulfilling and independent lives

You have empathy and can support people in sensitive or challenging situations

You are happy to participate in a variety of activities to support our housemates

You are flexible and enthusiastic with good written and verbal communication skills

You are independent and able to work alone using your own initiative

You are able to build positive relationships with both clients, support workers and the leadership team

You have experience of caring for adults with learning disabilities and autism

You have previously worked in a Supported Living or Domiciliary environment

You have a full driving licence, and preferably access to a vehicle which you are happy to use to transport out clients

You have good knowledge of CQC and legislative requirements

You hold a recognised care qualification at Level 3 or above (or are qualified by experience to a similar level)

You will be available to work a mixture of daytime, evening, night and weekend shifts

**Detailed Team Leader Job Description**

**Staffing**
- Hold monthly supervisions, highlighting both the positive aspects of care, as well as addressing any areas for development.
- Monitor and record all absences, complete return to work interviews and manage problematic absence using the absence management framework
- Hold annual appraisals with staff, identify opportunities for developing staff where appropriate, use the performance management framework to address any performance concerns
- Recruit new team members, lead in interviews where required, involve housemates in interviews where possible.
- Induct new staff members thoroughly ensuring they are competent to meet the needs of the housemates. Complete 1, 3, and 6 month reviews to ensure any issues and learning opportunities are identified
- Ensure all training is kept up to date
- Manage rotas to ensure all staff meet their contracted hours, fill open shifts and allocate overtime effectively, manage annual leave requests
- Develop PAs within your houses ensuring that they have opportunities to learn new skills and take on additional responsibilities

**Clients & Families**
- Conduct monthly house meetings to ensure houses run smoothly and all housemates views are considered
- Update housemate’s risk assessments as needed
- Keep housemate’s support plans up to date and involve the Registered Manager where necessary.
- Safeguard housemates by ensuring that all Personal Assistants are familiar with support plans and have completed all mandatory training
- Audit Log My Care records to ensure that tasks are being completed correctly, and all activities are recorded
- Monitor 1:1 hours to ensure all 1:1 hours are being offered and used appropriately
- Ensure all suspected or disclosed abuse is reported immediately to the Registered Manager and/or the Safeguarding Lead
- Communicate effectively with housemate’s families providing updates and discussing concerns
- Provide care to housemates in line with their support plans when required
- Support housemates on a 1:1 basis in line with their support plans when required

**Supporting the house**
- Where necessary, carry out tasks e.g. cleaning, gardening etc to ensure the house runs smoothly
- Support housemates to manage their home, manage their money, and look after their environment

**Job Types**: Full-time, Permanent

**Salary**: From £34,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

COVID-19 considerations:
All current Covid rules are followed.

Ability to commute/relocate:

- Witney: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work at weekends?

**Experience**:

- Team management: 2 years (required)

Licence/Certification:

- Driving Licence

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