Training & Volunteers Co-ordinator

4 weeks ago

Maidstone, United Kingdom Leeds Castle Full time

Leeds Castle is a stunning, 900-year-old moated castle, set in 500 acres of Grade II listed parkland, situated in the beautiful Kent countryside. The Castle has been open to the public through the Leeds Castle Foundation since 1974 and continues her story as a glamorous retreat and popular visitor attraction.

PURPOSE *To control, handle and deliver compulrary and mantdatory training, whilst helping staff develop their additional training needs. To support toe HR department with being a core part of the volunteering programme, and administration.

KEY TASKS*

To liaise with Managers and staff to identify and assess training and development needs within Leeds Castle.

To deliver appropriate and thorough induction training at an appropriate level for all new staff and volunteers.

To source and arrange all external training courses ensuring that post training feedback is received to assess effectiveness of training.

To ensure that all Statutory Training is carried out and skills tickets are up to date, liaising with managers to ensure compliance.

To take responsibility for the training budget, ensuring best value is achieved from external training.

To work with the Health & Safety Consultancy to ensure updates and compliance is maintained

To maintain accurate and up to date training records.

To deal with enquiries regarding training and development as required.

To be a named contact for the Apprenticeship programs and liaise with college/s as required.

To onboard and train new volunteers and increase the volunteer programme across departments where possible.

To be the main point of contact for all volunteers and be the source of communication. Including regular meetings to update and liaise with volunteers

Collecting volunteer information and skills and maintaining an up-to-date database., including records of volunteers’ hours.

To maintain consumables supplies, and order and distribute stationery and uniform orders and requests.

To support and contribute with administration tasks within the HR/Payroll department activities, including timesheet input and analysis.

*CORE ACCOUNTABILITIES* *

Effective use of the training budget to achieve optimum results.

Delivery of an exciting, stimulating range of training initiatives.

Effective, confident trained staff.

Excellent organisation, communication and team building skills.

Follow Company regulations in Health & Safety and maintain a safe working environment.

To ensure personal standards of presentation, performance and attendance beyond reproach at all times.

*SKILLS, KNOWLEDGE, EXPERIENCE required*

Experience required in a similar training/L&D role. Minimum of 2 years.

Experience of delivering training and leading on training projects.

Experience of delivering employee inductions.

Experience of writing training material.

Strong attention to detail with the ability to prioritise workloads.

Excellent Microsoft and IT skills.

Strong team player.

Knowledge of Equality, Diversity and Inclusion.

Adaptable to surroundings.

In addition to your main areas of responsibility, the values and behaviours that are required from all our people for the successful delivery of our vision and strategy are summarised below:
*VISION*

To be the South’s top heritage destination for relaxation, hospitality & experiences that surprise & delight

*VALUES: *

*WELCOMING: *Everyone is treated as a valued guest

*BEHAVIOUR: *We welcome our guests with warmth & the personal touch, going the extra mile to make sure guests have a fabulous experience, while keeping them safe. We are inclusive, welcoming people of all races, genders, ages, sexualities & abilities. We build connections with communities & partner organisations to reach those who experience barriers to visiting.

*SURPRISING:

- We are a living, breathing heritage site, a place that uses its assets with joy. We look at life through a different lens, seeking surprising hidden stories & new approaches

*BEHAVIOUR:

- We are curious, think laterally & always look for the Leeds Castle ‘twist’ to make us stand out. We are agile, flexible & open to change.

*ENDURING: *As estate custodians, we understand our assets, think long-term in caring for & improving them & leaving a healthy, positive legacy for future generations.

*BEHAVIOUR:

- We manage finances for the long-term, investing wisely & monitoring payback. Staff spend charitable funds prudently, always seeking best value. We minimise environmental footprint & work towards net zero carbon emissions. We plan regular maintenance & capital projects to protect our assets, doing the job properly & once. Our decision making is ethical, transparent & has integrity.

*NURTURING: *We continue the estate tradition of looking after our people & communities.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £16,500.00-£18,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Disc

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