Virtual Receptionist

The London Office (Registered Office (UK) Ltd) has established itself as a leading virtual services supplier in London, Edinburgh, and Ipswich. We are one of the UK’s most trusted behind-the-scenes B2B service providers, specialising in affordable Registered Office Address, Director Service Address, Business Address, Company Formations and Telephone Answering services. There has never been a better time to join The London Office (Registered Office (UK) Ltd) as we expand our already thriving team.

We are an employer that believes in looking after all of our employees and believe in offering a good work/life balance, a fun working environment, giving you the tools to build and develop and reward hard work.

We are looking for an Virtual Receptionist (Telephone Answering Agent) to work in our office in Ipswich. You will be part of our Telephone Answering Service team who will be acting as customer service for our clients. Your secondary duties will be scanning, sorting and uploading mail onto client admin systems ensuring no breaches of GDPR, and that all mail is uploaded in a timely manner.

The main duties would include:

- Telephone answering
- Mail sorting/upload-scan/sending
- Other day to day office tasks

Key skills required:

- Excellent telephone etiquette
- Great at multi-tasking and attention to detail
- Organisational skills
- Be able to build a good rapport with people / potential customers
- Good IT skills
- Self-motivated, enthusiastic, energetic, determined, resilient and confident

**Benefits**:

- Quarterly target bonus >10% of your annual salary paid quarterly
- Regular team incentives
- Ongoing training and career progression
- Company pension
- Company parties

**Job Types**: Full-time, Permanent

**Salary**: From £21,673.60 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Ipswich, IP1 1RJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person