Tenant Liaison Officer

3 weeks ago


Manchester, United Kingdom Fawkes and Reece Full time

**Job**: Tenant Liaison Officer
**Salary**: Approximately £25k + package.
**Location**: Manchester

**Job Type**: Permanent

We are working on behalf of a National Social Housing Contractor, who have an excellent reputation and strong pipeline of work.

The company have a number of projects up and coming and as a result are looking for a Tenant Liaison Officer to join them on a permanent basis. The work includes external refurbishments to high rise blocks, and internal refurbishments to communal areas of lowrises.

As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manageyour own diary.

Duties include:

- Pre entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction

You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card.



  • Greater Manchester, United Kingdom Fawkes & Reece Full time

    **Location**: Greater Manchester **Salary**: £13.00- £15.00 per Hour **Contract**: Contract **Type**: Full Time **Reference**: 45875_1674559486 **Posted**: January 24, 2023 **Consultant**: Sophie Swift We are working on behalf of a National Contractor who have an excellent reputation and strong pipeline of work with local authority schemes. They are...


  • Oldham, Greater Manchester, United Kingdom Fawkes & Reece (North) Full time

    Are you a Resident Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently...


  • Oldham, Greater Manchester, United Kingdom Fawkes & Reece (North) Full time

    Are you a Resident Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently...


  • Manchester, United Kingdom Golden Lane Housing Limited Full time

    Would you like to work for an organisation that has been providing homes for people with a learning disability or autism for the last 25 years? Do you have the drive to make a difference and work for an organisation which makes a real difference to the lives of people with a learning disability or autism? Do you want to be a part of a team which offers...


  • Manchester, United Kingdom Great Places Full time

    As the Customer Liaison Officer, you will engage with customers and stakeholders to ensure smooth delivery of our investment programme. Your key responsibilities include conducting surveys, organising consultation events, addressing complaints, and providing support through various channels. This role is crucial in maintaining positive relationships and...


  • Manchester, United Kingdom The Electoral Commission Full time

    The Electoral Commission have an exciting opportunity for a Regional Liaison Officer to join the team.Location: Remote, UK Based (some travel across the UK is required)Salary: £35,846 Per AnnumJob Type: Permanent, Full - TimeClose Date: 5th June 2024 at 23:59About Us:The Electoral Commission is the independent body which oversees elections and regulates...


  • Manchester, United Kingdom The Electoral Commission Full time

    The Electoral Commission have an exciting opportunity for a Regional Liaison Officer to join the team.Location: Remote, UK Based (some travel across the UK is required)Salary: £35,846 Per AnnumJob Type: Permanent, Full - TimeClose Date: 5th June 2024 at 23:59About Us:The Electoral Commission is the independent body which oversees elections and regulates...


  • Manchester, United Kingdom The Electoral Commission Full time

    The Electoral Commission have an exciting opportunity for a Regional Liaison Officer to join the team.Location: Remote, UK Based (some travel across the UK is required)Salary: £35,846 Per AnnumJob Type: Permanent, Full - TimeClose Date: 5th June 2024 at 23:59About Us:The Electoral Commission is the independent body which oversees elections and regulates...


  • Manchester, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...


  • Manchester, United Kingdom Bell Building Projects Full time

    We are an established construction company, based in Manchester and Glasgow, undertaking new build, refurbishment and insurance reinstatement work within the industrial, commercial, residential, retail and residential sectors throughout the United Kingdom. This year, we celebrate 40 years of trading and providing building excellence in everything that we...


  • Manchester, United Kingdom Brsk Full time

    Want to work for the next major start-up in telecoms? Would you like to help people fight the cost of living increases and make an impact in your local community? Full andPart time roles available Full training, development & ongoing support is provided ~£23k - £27k FTEper annum salary incl travel allowance ~ Represent a brand that makes an impact...


  • Manchester, United Kingdom Smile Stylist Full time

    **Dental Patient Liaison Officer** Would you like to work for an Organisation who has an excellent reputation in the community and is known for his integrity? Do you want to work independently among satisfied co-workers who have been with us for years, then look no further.. Smile Stylist presents an exciting full-time opportunity for a professional and...


  • Oldham, Greater Manchester, United Kingdom Fawkes & Reece (North) Full time

    We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Resident Liaison Officer to join them on a...


  • Manchester, United Kingdom Bridgewater Finance Group Ltd Full time

    Bridgewater Finance Group are one of the UK's most well-established financial solutions providers. Established 18 years ago, we live by the group's vision of valuing our customers time, experience, and peace of mind. We provide ethical and customer focusedfinancial solutions. Companies within the group are fully FCA authorised and licensed by the Institute...


  • Manchester, United Kingdom Golden Lane Housing Limited Full time

    Would you like to work for an organisation that has been providing homes for people with a learning disability and autistic people for the last 25 years? Do you have the drive to make a difference and work for an organisation which makes a real difference to the lives of people with a learning disability and autistic people? Do you want to be a part of a...


  • Manchester, United Kingdom Oaklp Full time

    To apply for a vacancy online, or manage your application: Family Liaison Officer (Deputy Designated Safeguarding Lead) Family Liaison Officer (Deputy Designated Safeguarding Lead) Normal place of work: Elms Bank, although you may be asked to contribute towards trust wide projects. Normal working hours: Mondays 8.45 am – 4.45 pm and Tuesdays to...


  • Manchester, United Kingdom Fawkes & Reece (North) Full time

    Are you an experienced Site Manager within Social Housing, looking for your next challenge with a busy Contractor with a healthy pipeline of work? We are working with a well-established Social Housing Contractor who are looking to add an experienced Site Manager to their team. The company have a great reputation and staff retention rates and focus on...

  • Site Manager

    4 weeks ago


    Manchester, United Kingdom Fawkes & Reece (North) Full time

    Are you an experienced Site Manager within Social Housing, looking for your next challenge with a busy Contractor with a healthy pipeline of work? We are working with a well-established Social Housing Contractor who are looking to add an experienced Site Manager to their team. The company have a great reputation and staff retention rates and focus on...


  • Manchester, United Kingdom Manchester City Council Full time

    **Position Title**:Neighbourhood Housing Officer **Location**:Monsall Street Neighbourhood Housing Office, Monsall Street, Manchester M40 8QZ & Cheetham Hill Neighbourhood Housing Office, 549 Cheetham Hill Road, Manchester M8 9NW - Fixed Based **Salary Range**:Grade 6 £28,900 to £32,020 (Bar at £31,099) per annum pro-rata **Working Hours**: 35 hours per...

  • Site Manager

    4 weeks ago


    Manchester, United Kingdom Fawkes & Reece (North) Full time

    Are you an experienced Site Manager within Social Housing, looking for your next challenge with a busy Contractor with a healthy pipeline of work? We are working with a well-established Social Housing Contractor who are looking to add an experienced Site Manager to their team. The company have a great reputation and staff retention rates and focus on...