Administrative Assistant

2 months ago


Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

To communicate effectively and liaise with other professionals in a clear, concise and professional manner. Develop knowledge of local and national targets. Be a role model demonstrating good communication and ensuring robust and open communication with all patients, other staff and departments. Deal with face to face or telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.

Accurately input, retrieve and collect data and information using the Departmental and Trust computer systems. To act as an ambassador for the service and promote its services. To act as an ambassador for apprenticeships and participate in events. To undertake statutory training as required in accordance with Health and Safety regulations and Trusts policies.

Ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by wearing the Trust identity badge at all times whilst at work. Be able to understand and work from the outpatient waiting lists and takeappropriate action. It will be necessary to be aware of NHS Referral to Treatment and local targets and how actions taken in every day procedures affect these targets. Any other duties as deemed appropriate by senior staff.

For full details please see attached job description.



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