Caseworker & Police Station Representative

6 months ago

Northampton, United Kingdom Reeds Solicitors LLP Full time

Job Title

Caseworker & Police Station Representative - Northampton

Job Overview

Reeds Solicitors LLP are a successful and established legal practice, and we pride ourselves on excellence. We are looking to expand so we can continue to represent those in most need and provide advice and representation on all aspects of Criminal Law. Accordingly, we have an opportunity for a Caseworker/ Police Station Representative.

Roles and Responsibilities
- Assist all Solicitors and Litigators throughout all stages of case preparation;
- Accurately time record for all work carried out on the case management system;
- Undertake legal research and instruct experts when required;
- Attend clients to provide advice and representation during interviews at the police station. This includes ensuring all clients receive an advice call within the requisite time frame.
- Complete PACE/Interview Attendance Form, ensuring all dates have been provided.
- Chasing outcomes on police station files
- Confirming court dates with clients;
- Cover the 24hr phone during the day and when required at night and weekends, on a rota basis.
- Ensuring standards of files are met in accordance with the Office Manual and Lexcel standards;
- Provide the highest level of customer service;
- Any other duties as directed by the Team Leader, Deputy Team Leader, Clerk or a member of the Management Team.

Person Specification
- Experience in criminal law proceedings or working in a Solicitors office is essential;
- Ideally have experience of handling own caseload of criminal cases;
- Good communicator in both written and spoken English;
- Good understanding of client care requirements;
- Must be IT literate and be willing to learn;
- Excellent time management and organisation skills;
- Good team work ethics;
- The ability to work within a high pressure and workload environment;
- Resilient with the ability to cope with ever-changing priorities.

Salary

£20,000 - £23,000 per annum depending on experience

Working hours

9:00am to 5pm, with one hour for lunch Monday - Friday

Location

Job type

Permanent, full time.

Closing date

We reserve the right to amend the closing date or withdraw the advert without notice prior to the closing date.

Why work for Reeds Solicitors?

At Reeds we do things The Reeds Way - a set of foundational principles that not only tell us how we run our business, but why.

Externally, it governs how we look after our clients. For example, we have developed our Service Pledge, and our whole firm works as a team to make sure we deliver on this every time.

The Reeds Way also governs and guides how we try to add value to the communities in which we operate.

Internally, the Reeds Way governs our culture, the Reeds working environment, and the working life and career that we offer to all Reeds people.

So, what does all this look like when put into practice? Here is what you can expect from us if you join our team:

- We safeguard a non-negotiable culture of respect for and between colleagues;
- We offer a transparent and fair career development structure with opportunities for all lawyers and fee-earners to progress through the stages and become an Associate, Senior Associate and hopefully Partner;
- All our people - and that means all our people - constantly undergo training and development via The ‘Reeds Academy’ which helps everyone achieve their career goals and get to where they want to be professionally, and to enhance their skills and knowledge;
- We encourage all our staff to think about business development and look for growth opportunities. We are always willing to listen to, and potentially invest in, new ideas;
- We offer competitive salary and benefit packages and have a transparent annual review process which considers your whole contribution to your team and the Firm, not just billing figures;
- We offer to all staff a discretionary bonus scheme for exceptional performance;
- We offer flexible working schemes which include compressed 4 day weeks, 9 day fortnights and TOIL (time off in lieu), as well as other hybrid working schemes;
- You will enjoy the ability to earn up to 30 days of holiday with years of service (standard holiday packages start at 21 days plus all bank holidays);
- There is an additional paid celebration day for you to use as you would like (such as a birthday, anniversary or other key event);
- You will have the ability to buy a further 5 days of holiday, and sell surplus holiday, each year;
- Discretionary additional holiday days are given at Christmas (up to a maximum of 2 days);
- We give you private medical health care with the option to upgrade and add optical and dental care;
- Discounted gym membership is available, through private medical insurance;
- We offer an employee assistance programme with access to physical, mental and emotional health advice & webinars, wellbeing videos and programmes, online counselling & mini health checks;
- The Cycle To Work scheme is available, includ

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