Customer Journey Manager

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...

**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...

This is a remote position.Customer Success Manager - UK Based We are hiring for a CSM Customer Success Manager to work for a SAAS business. The role requires you to have worked with and understand the Service Management Industry. You will be assisting new clients with implementing new software to improve the client's business. A basic technical...

Job Description This is a remote position.Customer Success Manager - UK Based We are hiring for a CSM Customer Success Manager to work for a SAAS business. The role requires you to have worked with and understand the Service Management Industry. You will be assisting new clients with implementing new software to improve the client's business. A basic...

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies...

Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates...

Job Title: Customer Service Account Manager Salary: £21,255 ­+ Profit share scheme Date Posted: 3rd April 2024 Interview Date: All week. Job Description: The role requires you to excel in enthusiasm as part of our account management team. As the first point of contact for our new clients, you offer the right level of support to ensure they have...

Customer Success Lead Chassam Recruitment are currently looking to recruit a Customer Success Lead for a leading company based in Manchester. This is an exciting position where you will be working with customers to ensure they are gaining the most value from their partnership with the products they have bought. As a Customer Success Lead you will: ...

About The Role Are you looking for an exciting opportunity within Sales Support at the UK’s number one online car finance business? Here at CarFinance 247, we currently have a fantastic opportunity available for Customer Support Executive to join our vibrant Sales Support team! As a Customer Support Executive, you will be responsible for ensuring...

Job Title: Customer Service Account ManagerSalary: £21,255 ­+ Profit share schemeDate Posted: 3rd April 2024Interview Date: All week.Job Description:The role requires you to excel in enthusiasm as part of our account management team. As the first point of contact for our new clients, you offer the right level of support to ensure they have everything they...

Job Title: Customer Service Account ManagerSalary: £21,255 ­+ Profit share schemeDate Posted: 3rd April 2024Interview Date: All week.Job Description:The role requires you to excel in enthusiasm as part of our account management team. As the first point of contact for our new clients, you offer the right level of support to ensure they have everything they...

**Job Title**:Customer Experience Executive **Department**:Digital Marketing **Location**:Manchester City Centre **Reporting To**:Customer Experience Manager **Overview** **Responsibilities** Fulfil engagement and response strategy across Voice of Customer (VOC) channels in line with core. Deliver against agreed KPIs defined by the Customer Experience...

Job Title: Customer Service Account Manager Salary: £21,255 + Profit share scheme Date Posted: 3rd April 2024 Interview Date: All week. Job Description: The role requires you to excel in enthusiasm as part of our account management team. As the first point of contact for our new clients, you offer the right level of support to ensure they have...

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Title: Customer Success Manager Location: North West / Field based Job Purpose As Customer Success Manager you will be responsible for ensuring customers get their desired outcome when using our products. You will mainly be focussing on increasing...

**Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a...

Are you an experienced Customer Success Lead / Senior Customer Success Manager looking for a remote opportunity to manage & lead a team of Customer Success Managers, whilst also helping to sculptthe overall customer journey?I've been retained by one of my favourite Series A SaaS clients to bring in a Customer Success Lead. They've created a fantastic...

Customer Service Administrator Manchester Full Time, Permanent £23,500 37.5 hours a week (Monday to Friday) Hybrid working The role: You will act as the first point of contact for the business and will manage the customer experience for all visitors and staff attending the Manchester Assessment Centre. You will be a key part of the customer journey...

Purpose & Overall Relevance for the Organization:The purpose of this role is to support the execution of the requirements of our alliance account customers and ensure best in class customer delivery excellence whilst maximizing internal efficiencies. You will be the interface between the commercial and the SCM teams. It will support the process from sales...

Immediate starts available! My client is growing due to the success of their online/ecommerce retail store selling homeware products direct to customers. Working across the departments you will be responsible for all customer service queries, resolving whilst ensuring their brand and reputation continues to grow. This varied and fast paced role will...

**Customer Services** **Manchester** **Full Time | Immediate Start** Our client is on the lookout for a Customer Service Advisor in Manchester who possesses a competitive spirit, an entrepreneurial mindset, and a strong team-player mentality. This role is ideal for individuals who thrive on providing exceptional customer service and enjoy working in a...