Product Owner

6 months ago

Redditch, United Kingdom TelXL Ltd Full time

**Product Owner**
- Hybrid - Redditch_

TelXL is an extremely exciting and successful business at a pivotal point in its twenty-year journey. Our customers are at the heart of everything we do, but we cant build customer value through our product-lead strategy, without the right people in our team.

At TelXL, we know that people are our biggest investment, which is why a career with us is not just a job. Its the chance to be part of something bigger, to add real value to help us constantly improve, to achieve our ambitions. Were looking for people who are enthusiastic, proactive and enjoy working in a fast-paced and changing environment; every day is a learning day.

As a **Product Owner** within TelXLs Product Management team, you will be aligned with one of our Product Managers responsible for our new omnichannel CCaaS product (Cxp). Youll be responsible for the day-to-day execution of our ambitious and industry-leading product vision, strategy, roadmap and quarterly plans. Championing User Centred Design (UCD) and working in an Agile environment, youll take ownership of the user stories, tasks, backlog planning/management and reporting, while advocating as the voice of the customer (VOC), to ensure the development team understand and delivers whats planned, both efficiently and accurately.

**_ Job Purpose:_**
- Accurately and efficiently executing the product vision, strategy, roadmap, and quarterly plans by leading a development team on behalf of the Product Manager.
- Work closely with the Product Manager ensuring the features/epics and wireframes are turned into user stories and then advocating as voice of the customer during the sprint.
- Drive the development team to deliver the required work through backlog prioritisation and management, leading refinements, and eliminating blockers
- Reporting on performance against plans, communicating in a timely fashion when deliverables will not be met, and identifying the issues causing the delays and seeking resolution.
- Support and advocate the quarterly GTM of new features across the business, through demonstrations and knowledge transfer, to drive awareness, understanding and adoption.

**_ Key Responsibilities:_**
- You will need to understand the Product Managers vision, strategy, roadmap, quarterly plans, and Product Requirements Documents (PRDs),
- Translating feature/epics, combined with UI/UX Managers wireframes (e.g. low & high fidelity), into executable user stories and effective refinements.
- Working with QA to develop acceptance criteria.
- Maintain availability throughout sprints to developers to answer questions, provide clarity and context ensuring accurate and efficient delivery.
- Ownership, prioritisation and management of the backlog.
- Lead refinements, sprint reviews and retrospectives.
- Ensuring big-picture and cross-functional understanding, awareness, and alignment.
- Maintain consistent and accurate reporting on performance against plans and targets
- Work with the team to continuously identify and improve practises, templates, policies, and partnerships to create a sustainable and transparent Product and Technology team.
- Be prepared to hold difficult conversations, clearly communicating issues and expected outcomes, to drive resolution.
- Support the Senior Product Manager and UI/UX Managers with primary and secondary market research, analysis & validation (strategic).
- Ownership of new features, ensuring they work as required, and pushing back if they arent up to standard
- Play an active role in go-to-market (GTM) of new features ensuring that all stakeholders (sales/support/ training), understand the features and can sell it, deploy it, support it and train our customers to use it.
- Ability to demonstrate to product internally and externally when required
- Build reports in PowerBI or third-party software providers (APIs)

  • Digital Product Owner

    2 months ago

    Redditch, United Kingdom Halfords Full time

    About usAt Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to...

  • Digital Product Owner

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About usHalfords is a specialist retailer that inspires and supports a lifetime of motoring and cycling. We lead the market through customer-driven innovation and a distinct product range, providing an integrated, unique, and convenient service experience.The teams at our Redditch Support Centre work closely with every other area of our business, playing a...

  • Digital Product Owner

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About usAt Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to...

  • Digital Product Owner

    7 months ago

    Redditch, United Kingdom Halfords Full time

    **Overall Job Purpose** To maximise the value the product creates for Halfords Group by defining the Roadmap, priorities and clarity of the outcomes expected. **Key Responsibilities**: - Represent the voice of the customer - Work with internal and external customers to understand customer needs - Carry out detailed analysis of the business/ customer...

  • Agile Product Strategist

    2 days ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About the RoleAs a Digital Product Owner at Halfords, you will play a critical role in driving digital transformation and delivering successful projects. Your key responsibilities will include defining the product roadmap, prioritizing tasks, and ensuring clarity of outcomes.Key Accountabilities:Defining the product roadmap and prioritizing tasks.Owning the...

  • Digital Product Strategist

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About usAt Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to...

  • Product Ownership Expert

    2 days ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About This OpportunityWe are offering a competitive salary of £55,000 - £65,000 per annum, depending on experience, to a motivated and talented Digital Product Owner to join our dynamic team at Halfords. If you have a passion for digital transformation and a proven track record of delivering successful projects, we would love to hear from you.Job...

  • Digital Product Strategist

    6 days ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About HalfordsAt Halfords, our mission is to inspire a lifetime of motoring and cycling. We lead the market through customer-driven innovation and a unique product range. Our goal is to provide an integrated, convenient service experience for our customers.The teams at our Support Centre work closely with every other area of our business, playing a key role...

  • Digital Transformation Lead

    2 days ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About HalfordsHalfords is a leading specialist retailer in the UK, dedicated to inspiring and supporting a lifetime of motoring and cycling. Our mission is to lead the market through customer-driven innovation and a distinct product range.Job DescriptionWe are seeking an experienced Digital Product Owner to join our team at our Redditch Support Centre. As a...

  • IT Service Excellence Manager

    2 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    Deliver Exceptional IT ServicesAbout the Role:We are seeking a skilled IT Service Excellence Manager to join our team. In this role, you will be responsible for delivering end-to-end service performance and customer experience across IT services.Key Responsibilities:BUILD STRONG RELATIONSHIPS WITH DESIGNATED CUSTOMERS AND STAKEHOLDERS TO ALIGN IT SERVICES...

  • Service Management Professional

    3 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    Service Assurance ManagerAs a key member of our team, you will be responsible for delivering a comprehensive view of service performance and customer experience across IT services. This includes aligning with customer service levels, ensuring compliance, and communicating performance to key stakeholders.You will work closely with architects, product owners,...

  • Store Colleague

    5 months ago

    Redditch, United Kingdom Pets at Home Full time

    **Store Colleague - Redditch** Here at Pets, we want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming...

  • Petcare Assistant

    6 months ago

    Redditch, United Kingdom Pets at Home Full time

    **Store Assistant - Redditch** **Who are we?** We’re **Pets at Home** - if you’re someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores - where local people work with local pet owners and help...

  • Digital Marketing Specialist

    3 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About HalfordsWe're a specialist retailer with a passion for inspiring and supporting a lifetime of motoring and cycling. Our mission is to lead the market through customer-driven innovation and a distinct product range. We're dedicated to providing our customers with an integrated, unique, and convenient service experience, from e-bike and electric vehicle...

  • Digital Marketing Specialist

    2 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About UsAt Halfords, our mission is to drive customer loyalty and growth through innovative digital marketing solutions. As a specialist retailer, we strive to lead the market by leveraging data-driven insights and industry trends.We are dedicated to providing our customers with an exceptional service experience, from e-bike and electric vehicle servicing to...

  • Store Colleague

    6 months ago

    Redditch, United Kingdom Pets at Home Full time

    **Store Colleague - Redditch** Here at **Pets**, we want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe,...

  • Store Colleague

    5 months ago

    Redditch, United Kingdom Pets at Home Full time

    **Store Colleague - Redditch** Here at **Pets**, we want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe,...

  • Process Expert, Surface Transportation, Eu Ats Aces

    5 months ago

    Redditch, United Kingdom Amazon UK Services Ltd. Full time

    Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience - Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field - Exposure to program and project management - Demonstrable experience managing...

  • Digital Marketing Specialist

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Halfords Full time

    About usAt Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to...

  • Key Accounts Assistant

    5 months ago

    Redditch, United Kingdom Well Pharmacy Full time

    Overview of the role As a Key Accounts Assistant, you will be taking orders from pharmacies as well as developing new accounts and relationships. The role involves a mixture of inbound and outbound calls. This role will be working 5 days on site in Redditch, with the working pattern being Monday - Friday, 9 am-5:30 pm. Main Responsibilities - Taking...