Process Expert, Surface Transportation, Eu Ats Aces

6 months ago

Redditch, United Kingdom Amazon UK Services Ltd. Full time

Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience
- Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field
- Exposure to program and project management
- Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups
- Advanced MS Office skills, particularly Microsoft Excel
- Approximately 30-40% travel required

Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?
EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost.
- Passion for continuous improvement and developing mechanisms to reduce defects
- Willingness to roll up your sleeves and do whatever is necessary; owner mentality
- Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
- Ability to think strategically and execute methodically
- Ability to drive projects from initially ambiguous states
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Demonstrated ability to write detailed project and business plans.
- High attention to detail and proven ability to manage competing priorities simultaneously

Key job responsibilities
- Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
- Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
- Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
- Support to improve the vision, content, and delivery of standard work and ACES Training program.
- Create benchmark standards and audit process
- Analyze and solving operational barriers with a focus on understanding root causes.

Coalville, LEC, GBR | Redditch, GBR
- Highly analytical and comfortable with large analyses
- Able to quickly distill down complex operating models and identify opportunities
- Ability to operate at both a strategic and operational level. Credible and impactful both with Senior Operational and Business Leaders as well as on the shop floor
- Writing SQL queries, knowledge of Python, Visual Basic, Tableau or other technical tools

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